iPROSPORTS

Great company,great service and great product. Can’t recommend enough

I have used iPROSPORTS many times for bespoke pieces of kit that are individually designed and of excellent quality. The results are always much admired and communications are friendly and prompt. Thank you!

Ordered item on 2nd March. Chased on 24th and told they would sort. Then no replies to emails so PayPal refund in June.Update. They called to apologise, had IT issues. Sent me my purchase free of charge.

Ordered some branded garments from iPROSPORTS recently with my logo printed on both front and back, very impressed with the quality of the items and very happy to have professional looking garments. Would definitely recommend using this company for any branded work wear needed.

Ordered some items on 21 October (spending £239 in total). Didn't hear anything so chased up one month later (21 November). Was told that the order would be sent the following day. Nothing arrived so chased up again on 28 November. Received a reply on 30 November with a tracking number. Order arrived, but with a typo on one of the items. I checked and it was spelt correctly on my order. Received an apology and told a replacement would be sent asap. I asked if it could arrive in time for when I was next seeing the recipient (that Friday) and the item was not sent in time nor did I get a reply to my email to manage my expectations. An all-round disappointing experience.Edited on 13 November 2023 to add: I'm tied to this company due to a third party arrangement, and so have ordered items again this year, and experienced the same lack of progress on the order. Called the week before last to chase it up and told that the order would arrive last Monday or Tuesday at the latest. A whole week later and there's still no sign of it, and no-one answering the phone, either.

Needed a specific colour running vest on short notice. Customer support (Helen) was outstanding going the extra mile to get the right garment delivered on time. Much appreciated.

I'd give them 0 stars if possible.Ordered a club shirt in August 2022 - still not received despite confirmation in late 2022 that sufficient orders had been placed to generate the order, which should have triggered a 6 week timeframe.Last update, received only after several emails went without response, was on the 22nd of Feb at which time they advised that they would have the shirts within 10 days. Still no sight o f them almost a month later.Common theme seems to be that you have to harass them to get any updates, and frustratingly they are currently ignoring followup emails. Will be submitting a card dispute for failure to provide goods if not received within the next 10 days.