Зоомагазин

Trying to get my dogs medical history transferred to Craemill vets has taken 3 phones so far. Spoke to Keira Sibley yesterday at 1130. I was assured from her that she would send information straight away. Safe to say she didn’t do a thing as I got a call this morning from Craemill saying I needed to call Parklands to issue my consent. Desperate unreliable and unprofessional service. I would also like to add that I am fully aware of the impact of the current crisis we are in and that waiting times may be lengthy. (I waited an hour and 20 minutes last Thursday after being asked to stand outside while 4 customers remained inside - not 2 and was spoken to very rudely by said person wearing no mask) As am I conscious that staff are under pressure following and implementing guidelines. I am a teacher and am well aware of the need to try and carry out my job whilst trying to keep hundreds of children safe along with myself; however there is simply no excuse for bad manners. Kindness works both ways. On a positive, I would like to say thank you to Andrew Turkington - Head of Small animals, for listening and showing empathy and understanding to me because of my experiences with Parklands over the past few months. And to Zara who is doing an incredible job. She is a fantastic manager and a real people person with a warm and friendly disposition. A genuine asset to your organisation.

Excellent services, desk staff are friendly and helpful/ knowledgeable. Don't think it's overly expensive

Took on time.very pleasant and helpful staff.

Staff is very nice but came today straight after work to get second vaccine for my cat and they said the don't have any... How veterinary can run out with basic vaccine for small animals. Very unprofessional.