Optical instrument repair service

I've never had any issues booking appointments and getting help from them. The staff are always friendly.

Andrew was attentive from the offset and was very helpful, answered all the questions I'd asked and I ordered a wonderful pair of Walter & Herbert Stubbs frames, he was kind enough to upgrade my lenses as well, which was an unexpected addition to the already excellent service.He kept me informed throughout them being made and 24 hour recorded delivery was very speedy.Love my new glasses and thoroughly recommend POG and will definitely be a repeat customer.

Provided great advice and service when seeking out my first eye test in many years. Staff were friendly and my first pair of reading glasses arrived within the time scale promised.Thanks for all your helpGerrard

I just got a pair of 100 year old vintage spectacles re glazed to my prescription, by Andrew, here. From my first contact through to me receiving my glasses back, the service and quality of workmanship was absolutely spot on. I cannot recommend Andrew highly enough, and will be using his services again whenever I can. A brilliant job, very reasonably priced, by a skilled independent craftsman. Sticking it too the big boys! Thanks Andrew. Keep up the fantastic work.

Lovely clean environment, helpful and friendly staff, great service overall

Very poor service glasses are not fit for purpose paid for contact lenses consultation no contact lenses to try so waste of 25 pound there when I went back to say I can,t see with glasses I was told they don't want my custom did nothing about the glasses so I would avoid them just a response from over few year ago saying contact them to resolve the issue and who would I contact the shop that barred me going there again just because I dare to say I can't see with the glasses

From the initial contact with Principal Optical Glazing , I have nothing but praise for their excellent service.Great communication ,very competitively priced and the new lenses were back with me in under a week !I would not have any hesitations in recommending this fantastic service

Hilary and Carol helped me loads - as a first timer to verifocals the help and support was top notch. They didn't have anything in stock for a chap with a massive head so specially ordered a selection of glasses in for me to try. First class service from first class ladies - Thank you.

I am absolutely thrilled with my new glasses, made to my prescription and with my choice of colour for the transition lenses.After years of buying many £20 off the peg glasses which invariably broke, fell off my face, got easily scratched, last month I decided to invest in a “proper pair” from a high street opticians. I couldn’t decide between two frames (£129 and £199) and I choose the least expensive.Searching online I came across the more expensive frames at Prinog and ordered them a week ago; complete with prescription and transition lenses they have cost me £40. The customer service I have received has been excellent; prompt, friendly and professional and the glasses arrived very well packaged in their designer case. I really couldn’t be more pleased.Additional review. 7 May 2023.I made a repeat purchase a few days ago because I was so delighted with my first experience with this company.I cannot recommend Andrew highly enough, he is very professional, responds promptly and I am now the proud owner of another pair of designer prescription glasses with transition lenses which have cost me just £40. I have just checked an online/high street opticians and £179 is the price (including age and other discounts) for identical glasses and lenses. I’m a very happy buyer!

A big thank you to your team at Hoyland the staff were very professional, caring and friendly, from the lady that tested my eyes to the staff that helped me choose my frames,an allround excellent service