A-Z Animal Care Ltd

The only dog groomers that our bichon freese isn't afraid of. She's 8 years old now and has been loving it for a 6 years now. They absolutely listen when it comes to what type of cut we'd like for her and give recommendations on when to do what. We always feel welcome and most importantly Jessie comes out wagging her tail off!

So happy with the way they groomed and looked after my little cat. Would definitely recommend. She was badly matted and is so much happier now.

I was utterly disgusted by the receptionist who made me feel like a neglectful owner. I gave reasons as to why my dog hadn’t had a proper groom for a while, I.e my dad died in March and our other groomer ghosted us because we cancelled last minute. I trusted A-Z but feel utterly let down, for £80 I don’t expect to be treated like that and told my dog ‘might be able to turn a corner’ - plus his ears weren’t cleaned! He didn’t cost that much after lockdown!Maybe you should get proper training for your receptionists who can hopefully ‘turn a corner’ with their attitude.*In response to A-Z’s comment:First of all you clearly don’t listen to your clients, you were the 3rd groomer my dog had been to in his 5-year life so far.Secondly, compassion, decency and politeness goes a long way and clearly this company has none of those things.If my aunt was harsh when she called it was because she was appalled at the way you treated her bereaved niece.As you have CCTV that records audio and video you will be able to go back and hear how your receptionist spoke to me. You will also see and hear that I was in no way aggressive.I said that I had cleaned my dogs ears recently and they should be fine but a brief look would make sense as you claim to be such ‘caring’ groomers.

A - Z grooming did a fantastic job to my dog’s teeth - amazing result! The quote from the vets was so much higher and involved general anaesthetic. A - Z did the same job much cheaper and no anaesthetic so less risk for my dog! Very happy with the service and will definitely come back in the future! Thank you very much!

We have been going here for many years. We generally get a good service, they do what we ask and our dog is well looked after. Always well groomed and I feel safe leaving him there knowing his health conditions will be considered. I do recommend A-Z to anyone considering them.

I took my dog here for the 1st time yesterday and can say without doubt it is the best groom he has ever had.I got exactly what i asked for,(and it must have been a mission as previous groomer had let me down several times) he is usually awful with his feet being trimmed but he came back perfect i did not have to try and snip any long bits off.I cant begin to say how happy i am, also he seemed happy and unstressed when i picked him upI will not be going anywhere elseThank you

Amazing 1st visit with my very old dog for nail clipping,friendly staff,professional and reasonable price.highly recommend with 5 star treatment.