The Property Company

AVOID! Scammers. Horrific service from start to finish. Wouldn't want anyone to deal with them. Still waiting for my deposit to be returned. Constant lies throughout the tenancy and always ignored our communications.- Lived with a dangerous broken coffee table for three years which wasn't replaced. Microwave was never repaired. Numerous broken bulbs and fixtures when we moved in.- Flat wasn't cleaned before moving in despite being told it had been. Hair on the carpets in a thick layer, sanitary products under the bed, makeup everywhere, dirty appliances, dirty walls, mould everywhere. They are now trying to take our money for a deep clean and various other items. Three weeks after moving out they still haven't responded.- Called and emailed multiple times but no reply.- We had to constantly chase for updates regarding all matters. Egzil was incredibly rude to us constantly.- When they did fix things, someone would come and bodge it and make it even worse. Not proper tradespeople used.- No notice given for viewings despite stating 24 hours would be given.- Then to thank us for our long tenancy, they put the rent up by £500 a month...AVOID!

It’s been an absolute pleasure dealing with The Property Company. They are excellent at communicating and acted accordingly and with haste with every ask we had of them. Would highly recommend working with Elena and Runy. They are hard working, professional and really care about their customers.

Awful letting agency, which wastes your time by not conveying or relaying any useful information, and never getting back to you.I contacted them to enquire about a property they had just put on the market for rental, asking to arrange a viewing. The person I spoke to on the phone sounded almost annoyed and like they couldn't wait to hang up. They said they still had no availability of slots from the tenants and they would call me back to let me know ASAP. They didn't.I phoned again the following day, and still the same answer.I followed up several times to no avail, with some smarmy advisor telling me invariably that one of their colleagues would be in touch. They were just appeasing me, but never really taking any action.Eventually I noticed that the ad had been taken down, so I gave up.But good to warn others that these agents are utterly incompetent, and will most likely just waste your time by beating around the bush and not talking straight to you.

Really dissatisfied with this agency, made renting in London a nightmare! Very unprofessional with responses and all sort of communication, I still haven't received my deposit back after a month I left the property. During the tenancy, they didn't fix things, and they didn't communicate with us at all. We would need to ask (and chase) for them to let us know whether the rent would increase or not (and it always did) and they would let us know last minute. Absurd.

Amazing company to deal with especially Manisha who went above and beyond her job role.Highly recommend her and the property company.Thank you for all your hard work!!

i came across this agency and Ali helped me with moving in from the beginning to the end. he was very professional and patient and always updated me with the next steps until i received keys. i would highly recommend using this agency, amazing customer service from Ali.

Avoid this agency. Everything looks amazing until you move in. And then your life falls apart. They force you to move and cut %60 from your deposit.Edit: We contacted with deposit protection company and fairly won all our money back. I understood I was not the first when I checked the other reviews. This company tried many times to take people's money unfairly.

The worst agent I have had to deal with in London. We moved into a dirty flat ( the previous tenants toenails, tampons dead insects and the faeces of carpet beetles, cat hair, smell of smoke) with no hot water (left without this for 3 months with no rent reduction).Upon moving out the agency have tried to take a large amount of our deposit for a professional clean… this seems to be the theme from the below reviews.Avoid

I have had an awful experience with these estate agents. Constant bad experiences over the last month.We had a holding deposit down on a flat and then it fell through - and they have not returned it. Constantly feigning ignorance to why it hasn’t been returned when contacted.