Fluid Network Solutions (Shropshire)

Having recently changed our telephone service to Fluid, we wanted to take the opportunity to feedback to Rob and the team how things have been for us over these last few months. Everything from the start was a dream with Rob, right from his initial contact we were fully supported through every step of the process. Installation was seamless, painless and incredibly quick. Rob was on site throughout and as a Manager you could not wish for better or more help – we confidently ‘handed everything over to the team’ and the next we knew everything was up and running incredibly smoothly. In an ever changing NHS environment the service that we get from Rob and the team is absolutely top notch – call recording, changing the set up of our systems, updating our telephone messages - are all so simple to do and instantly implemented by the team. There is always a friendly, supportive, highly knowledgeable and experienced member of the team available to talk to whatever the issue and whatever the time of day. Nothing is too much trouble and there has been nothing that Rob cannot help sort for us. You could not wish for better support and this is the best service we have experienced in a long time. Thank you Rob and team – can’t recommend you highly enough

Fluid Network Solutions have looked after the telephony services in our GP surgery for over 5 years now. They are a very reliable company and respond very quickly should we need any technical support . We are made to feel a priority at all times and respond quickly to our needs. An excellent company to work with.

We have been with Fluid Network Solutions since December 2018, from my initial enquiry to now, Fluid has delivered a professional and personal service tailored to our particular needs being a busy NHS dental practice. I found the pricing to be highly competitive and the move across of our lines and services was straight forward with no disruption to our work and Fluid sorted everything with our previous supplier.Fluid provides great ongoing service and the team is always helpful and friendly whenever I have a problem or a query.It's a great effective system and the web based facility allows us to control how the phones operate on a day to day basis is excellent, we find it very useful.

It's a breath of fresh air" to deal with a company in the Telecoms sector like Fluid Network Solutions. After years experiencing issues and expense with BT

Rob and the team at Fluid Network Solutions have provided an excellent service to us organising office landlines and most recently the dedicated line for our CCTV control room.Clear and concise, we have always understood where we stand and what products and services we require.Would have no hesitation in recommending Fluid NS for any telephony and network requirements.

Always incredibly helpful and responsive to any needs we may have. Nothing is too much trouble for them and they got us up and running when we moved to new premises.

We have had great service from Fluid Network Solutions and in particlar Rob who has helped make a number of changes to the set up as the challenges of the past couple of years unfolded. With our 14 extensions and the ability to use mobiles through the app it's a flexible system that is also great value.

Fluid Network Solutions have looked after the telecoms services in our GP Surgery for over 3 years. We know we can rely on them to help us to be set up with everything we need to look after our patients. If we ever need support, Fluid are just a phone call away and always make it their priority to help us. They are an excellent company to work with.Izzy Culliss - PM Marysville Medical Practice

I have a number of lines with Fluid solution and have done for the last 8 years. Recently we have had two incidents of our broadband going down through no fault of Fluid and on both times they went out of their way to get a temporary solution installed so we could carry on. Without this help our internet business would have been stranded possibly for days. Would highly recommend.

Rob Tolley and his team at Fluid have now transferred our phones over to VoIP at all 3 of our locations Shrewsbury, Chorley & Lancaster, no down time has been experienced and we now have a system that allows us flexibility to to manage working remotely through these complex times and maintaining communication with our employees and clients. I would highly recommend working with Fluid to them you are people and they understand the importance of keeping communications open. Thanks Rob really appreciated