First Alternative
45 Reviews
- Saturday9 am–5 pm
- Sunday9 am–2 pm
- Monday8 am–8 pm
- Tuesday8 am–8 pm
- Wednesday8 am–8 pm
- Thursday8 am–8 pm
- Friday8 am–8 pm
About the Business
Error 1006 |
Contacts
Website
Call Us
+443458503217
The Equinox, 19 Cadogan St, Glasgow G2 6QQ
Hours
- Saturday9 am–5 pm
- Sunday9 am–2 pm
- Monday8 am–8 pm
- Tuesday8 am–8 pm
- Wednesday8 am–8 pm
- Thursday8 am–8 pm
- Friday8 am–8 pm
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Graham Morrison
03.03.2024
First Alternative
Why can’t I get through on the telephone to make changes to my policy, not very good business
FIDELIS Aleghe
10.02.2024
First Alternative
This insurance company is the worst I have dealt with since I started driving. Very rude customer service officers and they are criminal enterprise. They tell you everything is okay and few days later send an email with a threat to cancel your policy if you do not send them all your life’s details that are in a repetitive form. I can never recommend them. They are useless. I don’t do reviews but this one I had to as my experience was awful
S Said
12.01.2024
First Alternative
Worst customers service. Would’ve give 0 star if possible.
Michelle Goldie
11.01.2024
First Alternative
This company has been excellent and extremely understanding during 'covid' and cancelled my policy with ease. I will definitely be coming back once I am back in work. Thank you Dale, great service, I would highly recommend!
Sertan Sahin
20.12.2023
First Alternative
Poor customer service, I don't recommend it at all.Also, if both sides are insured with them they make the claim 50 50 without looking at the evidence or contacting witnesses within 2 days of the accident. Stay away it is cheap for a reason. I am in the process of complaining them.
Sean Dillon
18.12.2023
First Alternative
Customer service is an absolute joke in a crash and you can't get through to a human then when u do they hang up on you shambles of a company
Fletcher Pithers
17.12.2023
First Alternative
Really hard to get through and talk to someone, you will sit on the phone for 1hr+
Kerry Thomson
17.12.2023
First Alternative
Absolutely ridiculous company worst I've been with yet. Trying for a week to get them to take a payment was told to phone every day till they got it now it's constantly on hold over an hour each time no answer. They are going to cancel my policy because they won't take payment seeking legal advice I've had enough
mel saunders
17.12.2023
First Alternative
Absolutly disgraceful company .I have been trying for three days to talk to a human being .I dont think they have any .If i phone i get a recorded message telling which button to press.After going through the list and pressing the right button i get cut off .I try online on my account and i am put in a qeue starting at 31 .It goes down to 1 an about 20 mins .I then get a message that they are busy and get put back to the top of the list 31 yet again .If they want any buisiness at al,l they need to get their act together PRONTO .
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The Equinox, 19 Cadogan St, Glasgow G2 6QQ
First Alternative