ECO TRAVEL SHOP

If I could give no stars I would. I have been buying tickets from this company since 2013! Bought tickets from them over 2 years ago. The airline company went bankrupt our flights were cancelled. Called them several times for updates and refund. Was told to wait by workers and Manger Ali. Through out these 2 yrs I called several times. After waiting such a long time my mum went to see them today in the office. She managed to call the manger on the phobe as he was not in the office. My mum was told to forget about the money. The manager was very rude to her and went far as telling her if there was 'something wrong with her IQ ' that she will get not a refund. Firstly if you knew there was no refund why make us wait over 2 years to tell us this. Second how dare you talk to your customers who have supported you for such a long time. My mum is 60 yrs old she doesn't need to be spoken to like this. She left there crying. I have all my phone records and ticket details. I will be taking illegal action against you as of today ! Avoid at all costs! !And before you say we can't not find any records in our data. The tickets were bought by my dad Mr.S. Aslan 27/11/2019!

Dilek went above and beyond for us. She was very helpful and went the extra mile for our tour to be so good. Thank you so much. We will definitely request for you in the future.

Customer friendly staff, excellent prizes. I will definitely visit again for next holiday..

Terrible customer service i went in and walked straight back out. The lady was busy picking her nose and as soon as I asked her if she has a particular flight package she said “No” in a rude intimidating manner. Horrible agency.

Eco Travel is our favourite travel agency, highly recommend to anyone who is looking for a hustle free experience. They have great deals at a reasonable price. Thank you for making our holiday memorable.

Our adviser Dilek, was excellent in finding us the best holiday package, cheap flights, very polite and dedicated. I will recommend her and Eco travel to everyone, lovely people

I had an amazing holiday experience in Bodrum, vogue hotel. Definitely recommend eco travel shop

This travel company went above and beyond to make sure our trip to Turkey was extraordinary. We had a few itinerary changes and they were completely accommodating and gave us historic+cultural insight into the country we were traveling to!