James Haugh MG Dumfries

Having decided that I might consider an MG for my next car, I popped in to James Haugh for a quiet look at the HS. I met Rob Roberts, Sales Executive at MG, Dumfries who proved to be extremely helpful and knowledgeable from the outset. Rob was happy to spend time showing me around the cars I was interested in, answered all my questions and offered a test drive at my convenience without any hint of expectation or commitment from me. He was never pushy, always extremely respectful and genuinely made you feel valued as a customer.For most of us, buying a new car is a big decision and it's important to be confident that you're choosing the right car. Rob understands that and I found that nothing was ever too much trouble for him despite the number of queries and requests I had. I bought an HS from Rob and would certainly recommend him to others who may be thinking of changing their car. He's relaxed, professional and genuinely a pleasure to deal with.I should also mention that when visiting James Haugh's showroom I found all the staff to be helpful, approachable and happy to acknowledge you with a smile and friendly chat.All credit to James Haugh as a dealership and as someone who loves my cars, I look forward to a very positive future relationship with them.

Martina was absolutely amazing throughout the whole process of my purchase…she was recommended by a friend and I’d definitely recommend her too. She kept me up to date with every aspect of my purchase and went to every effort for me. Thank you so much Martina and James Haugh!

Huge thanks to Martina ours sales advisor in Dumfries, absolute star, gave us the confidence to go with the new MG and really sold it to us!!!We are delighted with our new car and would like to thank you so much for that personal touch you gave us.Thank you very much againStephen and Avril Brown

Martina was fantastic from start to finish. She was really helpful, friendly & knowledgeable - nothing was too much trouble - & she kept us fully informed of developments throughout the process. She made buying a new car stress free & a real pleasure!

Initially we only went to look at a specific car as it was the make and model that we were looking for but no pics were online, the millage was low so we went a drive to have a look. Rob assisted us and was lovely, pleasant and not pushy from the start. We went home and disugged things as a family then made contact with Rob the next day. Nothing was ever a problem, we were made to feel welcome right the way through. When it came to collecting the new car we were giving a top class service (same as from the initial visit a few weeks before) then a follow up call 2 days later to see that everything was ok as he knew I was a nervous driver after being in a car crash in my previous ar a few before. I honestly can't thank the guys at MG enough, many thanks once again Rob.

Travelled from Newcastle to see an MG ZS EV. Met with Rob Robetts. He was so knowledgeable, friendly & helpful that we decided to buy straightaway. Excellent service & very happy with the car. Its our first MG & we may be back for more in the future. Thanks Rob!

It’s Kelsey on my sons google account, I just want to say a massive thank you to rob, we got the mg, perfect to drive, rob is the man you need to see, happy always got time for the customer, always happy to help, always smiling, helped me out really quick, love the car & the service is great, you need a car, go to Dumfries James haugh. Thanks againDefinitely wouldn’t go else anywhere else

From when we first met Martina we found that she was easy to talk to and was very knowledgeable about the car we were thinking of buying. No question was too much trouble to answer and her knowledge of the technical details was excellent. She was very patient with us, especially my wife who didn't really want an electric car as she felt it was too early in their manufacture. Martina took the time to make sure my wife's concerns were groundless and her friendly personality is such that it's a pleasure to do business with her. It was a very nice touch to supply us with a video of our new MG4 Trophy where she went through the different controls.Both of us now enjoy the different but great driving experienceof our electric car and know that if we have any problems Martina will be glad to help us.