The Kylestrome Hotel & Restaurant
455 Reviews
About the Business
Book Direct With Donnini | Donnini Apartments | Unlock a world of comfort and style at The Kylestrome Hotel, your ideal Ayr based getaway. Discover stylish accommodations, modern amenities, and prime location for easy access to local attractions. Book your stay now for a seamless blend of convenience and luxury at The Kylestrome
Contacts
Website
Call Us
+441292262474
11 Miller Rd, Ayr KA7 2AX
Hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Alcohol
- Beer
- Cocktails
- Coffee
- Healthy options
- Spirits
- Vegan options
- Vegetarian options
- Wine
- Breakfast
- Dinner
- Catering
- Dessert
- Seating
- Cosy
- Romantic
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Great tea selection
- Brunch
- Upmarket
- Small plates
- Great cocktails
- Parking
Recommended Reviews
Cheryl Davies
18.03.2024
The Kylestrome Hotel & Restaurant
Wow, what a fabulous experience. The carvery lunch is great! The meat selection was excellent, and the accompanying vegetables were outstanding. Thank you to the hostess, waitrons, and chefs for your outstanding efforts. We will be back.
will mcmurtrie
14.03.2024
The Kylestrome Hotel & Restaurant
The hotel is not what we expected and is currently being run like serviced apartments. Overwhelming air freshener in the lobby which was from an industrial machine that seemed to be pumping it out the whole time we were there. Please turn it off! Room smaller than it looked when booking and en-suite no windows, but nicely done. Room looked quite luxurious but immediately my wife noticed hair and toenail clippings (yuk!) on the carpet. Called to their help desk and they said they would get cleaners immediately. We left to go for dinner and room had been done when we came back. Then we noticed no towels in bathroom , called again and luckily cleaning manager was still in hotel so gave us a couple of bath towels. I asked about breakfast as the restaurant was closed and he was surprised we had not been informed we had to walk 200m round the corner to a cafe where breakfast was being catered for hotel guests! Overall not what we expected and wouldn’t book again. Breakfast at the cafe was faultless and actually it is a high end cafe diner and very nice.
Michael McManus
03.03.2024
The Kylestrome Hotel & Restaurant
booked the suite for 1 night must admit room was stunning n had plenty of space bed was big n very comfy with tv at bottom of bed had no problems with self service to side entrance and room door will definitely stay here again was just a shame the bar and restaurant was closed as its getting a makeover will definitely stay here again when the bar and restaurant is open only problem we had was hot water wasn't as hot as we liked it n maybe a we fridge in room to keep drinks cold would be nice the Mrs loved the jet bath
Kevin Borland
11.02.2024
The Kylestrome Hotel & Restaurant
Had dinner in restaurant. Food was really good as always. Service was pretty slow on my last visit. I had a starter but my companion didn't. It took a good while for the starter to arrive and then a while for the plate to be cleared followed by another lengthy wait for our mains to arrive. It wasn't that busy so not sure what the issue was. Hopefully it was just a blip and still happy to visit again however if the service isnt better i may need to think again.
Junee
08.02.2024
The Kylestrome Hotel & Restaurant
I was there for lunch and opted for the carvery, which had a good variety of meats and vegetables. The price for the carvery was reasonable, and the dining room is well lit and comfortable.
Katharina Güntner
25.01.2024
The Kylestrome Hotel & Restaurant
We are not interested in leaving bad reviews on the internet as long as the hotel tries to fix everything after such a mess. Since this was not the case, we can only advise that you book somewhere else if you want to spend a relaxing vacation.We had booked this hotel because of the many good reviews and found the concept of unmaned hotels not bad, as it can certainly save many resources.However, when we arrived there were no towels in the room, so we called the hotline thinking that everything was now settled.In the evening then the next shock - the lock of the room was in such a bad condition that it opened again and again and the hotel room could not be locked. After a very restless night, we called customer service, who sent someone from property management, since we had booked another night. While we were in the room he merely fixed" the lock with glue. Again
Marion Crane
23.01.2024
The Kylestrome Hotel & Restaurant
Go here quite a lot and always at Christmas. Been today sitting with our coats on absolutely freezing heating not working. Waited over half an hour to get served a serious shortage of staff. Over an hour before we got our food.mainly very good.must say well done for giving us a free drink to compensate for how cold it was but on a good point they moved us to another area which was a bit warmer.felt sorry for the young waitress who worked on her own and with a smile even though we were complaining. We will seriously consider whether we will be back which is a shame as we have been coming to the restaurant for years.
Colin Brown
18.01.2024
The Kylestrome Hotel & Restaurant
Honestly won’t be back!!! I stayed here when it was the previous owners and had a fantastic experience. This time though was completely different! The room looked as though it hadn’t been cleaned since the new owners took over, dust everywhere! dirty mirror, looked like someone had sneezed on it! Urine at the back of the toilet seat! not to mention it’s an unmanned hotel now, needless to say we had a few problems and it’s a pain having to keep calling them on the phone!! Honestly folks spend your money elsewhere.
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Map
11 Miller Rd, Ayr KA7 2AX
The Kylestrome Hotel & Restaurant