Creative Joinery (Chorley) Ltd

Had my beautiful fitted wardrobes, dressing table and free standing drawers designed, supplied and fitted and they really didn't disappoint. They were recommended by my daughter who was equally as pleased with them. Professionally and expertly fitted and excellent customer service by all...thank you

Friendly no pressure sales here, left to look around in are own time helpful staff when needed.Fantastic showroom with full size displays of both hinge doors and sliding doors.From design to competition we have a superb fitted bedroom.A professional company that nos there stuff quality at reasonable price.

It must be very frustrating when nameless"

We have just had our third job done by Creative Joinery and as always the quality of workmanship is top notch. The team that fitted the doors were very professional and also very tidy in what they did. The hardest part of the process was actually designing the doors from the vast selection of types and colours available. We also had matching units and drawers made and these are sturdy and finished to a high level. Its great to be able to work with a local family firm who have the flexibility to provide you with what you want and deliver it on time and on budget. I would give them more than 5 stars if it was possible

Just had creative back to fit out our spare room wardrobes 6 years after fitting our master bedroom out, great service and price as always. The fitters were very polite and tidy and they have done a great job. Its always nice to support a local family business, thanks again.

We have just had sliding door wardrobes fitted and are extremely pleased with the finished product. The doors are sturdy and all the shelving inside was fitted by an excellent joiner who was very professional. A fantastic job and well worth the money.

Absolutely delighted with the service I received from this local business. This is the first time I have used them for installations and will most definitely recommend them to family & friends. These gentlemen came to install a wall to wall fitted wardrobe with sliding doors in the master bedroom of my home.My experience from the start with Lexi at the shop was superb, she was welcoming and informative with her sales approach. There was no pressure at all to place an order, she happily drafted up 2-3 designs before I was ready to order and allowed me to experiment with my ideas.Installation day - I was given a choice of installation days and selected the nearest slot. John & his colleague both arrived on time and were friendly, trustworthy and treated my property with respect. They covered the carpets & furniture to avoid dust settling anywhere. Throughout the process they informed me of any tweaks/ issues they had in the moment and consulted me before any changes/ amendments needed making. All in all, they brought my design to life with their expert craftsmanship and worked efficiently to complete the install in one day.I am extremely happy with the service i’ve received and like to express my gratitude to Lexi, John the team for their amazing service. 5* stars!PS - The only constructive criticism I have is that I would have appreciated an opportunity to design/ accessorise the internal drawers. Ideally an option to add handles or fit soft-close features.

Fantastic service from going into their showroom right the way through to having the wardrobes built last Friday we are extremely pleased with their work

Excellent service, quality and price! (And Lexi was a star coordinating everything !!)

My Creative Joinery experience:My house came with fitted wardrobes done by the builder but the two sliding wardrobe doors needed replacing. Traveled 20 miles to Creative Joinery as saw their advert in my local paper and the doors looked nice.Got to the Chorley shop and saw two wardrobe doors that I liked. Dave the director came up to me and I pointed out the doors I was after, doors only, and asked for a ball park price. He asked how old the house was (1980’s) and then said I would need everything ripping out! Then said do you want them stand alone or fitted. As I didn’t know how much they charged for fitting, and bearing in mind it is just a case of screwing in a top and bottom rail, I said the doors only. He then said we only supply them fitted, which apparently is free, he then said that they don’t do DIY stuff, only high quality furniture for people who drive BMW’s.I found this incredibly insulting, condescending, rude, arrogant and on top of that his tone was also aggressive. He then blurted out a price of £1,000 for two doors. The doors looked ok but high end they are not and not worth half of that. The shop is a mess of different doors strewn about the shop randomly, poorly fitted and when you open them to see how they move there is rubbish, boxes and off cuts of products behind the doors, hardly a shop that should be charging to the high end market.I was truly amazed at how rude Dave was, I am a polite person who treats people with regard and respect. Would avoid this place at all costs and shop somewhere with proper friendly, helpful customer service.Additional point to mention about reviews for this company on here:-Number of reviews BEFORE mine:8 reviews in 6 YEARS.Number of reviews AFTER mine:5 reviews in 2 WEEKS.I’ll let you decide how genuine these amazing 5 star reviews are since I left my feedback.Update: I have now found another company that I’ve just purchased made-to-measure sliding wardrobe doors from, similar quality, for almost half the price. Glad in a way now that I did experience the worst customer service in my life, thanks Creative Joinery.