smart of Brighton
73 Reviews
$$$$
- Friday8 AM–6:30 PM
- Saturday9 AM–5 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–6:30 PM
- Thursday8 AM–6:30 PM
About the Business
Access Denied |
Contacts
Call Us
+441273707070
Victoria Rd, Brighton and Hove, Brighton BN41 1DY
Hours
- Friday8 AM–6:30 PM
- Saturday9 AM–5 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–6:30 PM
- Thursday8 AM–6:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Repair services
- Oil change
Recommended Reviews
Hugo Bastos
01.03.2024
smart of Brighton
Although the sales person was friendly and approachable, I was offered dates and deadlines that weren't meet and I had to chase it myself as the agent wouldn't get back to me as arranged previously. On the day of the car collection, I was given wrong information on my new vehicle and 4 people were showing me the car and still gave me wrong information. The car is not as advertised and I'm currently waiting on a reply as the heating is not working properly and the battery autonomy is by far, as advertised. There were minor scratches on a new car, there was at least a mat missing on the drivers side. People in general were nice but, I can't say it was up to the standards that you would expect from a Mercedes/Smart dealership.
Graham Spark
29.02.2024
smart of Brighton
There’s only the one complaint that I have is that the card for the satellite navigation is missing and should have been checked before I picked the car up. But in all fairness the salesman did offer to order a new one for me and forward on as a recorded delivery. The car was spotlessly clean and came with a full tank of petrol which I thought was a nice touch. I would entirely recommend Brighton Mercedes to my friends and family.
Lorraine Brown
18.02.2024
smart of Brighton
Carl at Mercedes Brighton has gone over and above to ensure the smooth handover of our new Smart #1 we are absolutely delighted with it ⭐️
Andy Clarke
30.01.2024
smart of Brighton
Hi, it was a mixed experience with a number of niggles. On the whole, communication from all sections was appalling with one or two exceptions. Communication with the Mercedes Breakdown Service was not good with several supposed pick up times promised and missed, wasting a lot of my time. I was offered a replacement car for 3 days only when it was known that he repair would take at least a week, which actually wasted even more time and wasn't really worth the effort. Apart from the video, communication from the dealership was also poor, with me having to chase on all occasions, and promised calls not occurring. Also the final price was greater han the quoted price which is not really acceptable.
Natalie Rogers (BunnyRogers)
20.01.2024
smart of Brighton
Everything is always excellent at the portslade branch. The customer service is always first class (Sam) is so warm and welcoming. I love the video I get of my vehicle, it's so informative and interesting. Tom who did the MOT was great too. Highly professional and recommended. Thank you
Anna Hopcroft
18.01.2024
smart of Brighton
Matthew Bray at Brighton offered a fantastic service, absolutely second to none. They had sold all the smart models and he went out of his way to let me sit in a pre-sold car to check it was big enough as I’m nearly 6ft tall.He gave me all the options available and found me a car there and then. He made the process incredibly simple, effortless and I felt well informed throughout. I couldn’t recommend Matt enough.
Steve Stewart
09.01.2024
smart of Brighton
I was charged £165+VAT to update software on the car audio. This was because the software - provided by Smart - was no longer functioning properly. I have never heard of any other product provider charging customers for the shortcomings of their product. Frankly outrageous and I will be complaining formally.
Julie Blaney
30.12.2023
smart of Brighton
Robson made every step of my purchase from start to finish very smooth & informative. Loved the big reveal! Would highly recommend his service
Keri Davies
27.12.2023
smart of Brighton
Excellent service from Carl from start to finish. Highly knowledgeable about such a new car and couldn't fault communication throughout.Plus we're really happy with the #1!
mark attenborough
22.12.2023
smart of Brighton
Excellent service. I work for British Car Auctions at Blackbushe Airport and whilst in Brighton ordered a part for my Smart Passion. I was greeted with a very helpful receptionist and the part was ordered that day through parts department. Spoke with Graham in Parts who assured me that the part would be delivered to them to picked up in January. The whole team in Brighton dealt with me perfectly. Even with the 5 discount BCA discount. Excellent through and through. Many thanks.
Add Review
Map
Victoria Rd, Brighton and Hove, Brighton BN41 1DY
smart of Brighton