PCP Cardiff

Excellent service. Amazing staff. Very Nice en-suite rooms and delicious home cooked food.Lonely, Tired, Isolated, Addicted? Go to PCP Cardiff. They will help you. They helped me and I was as sick as they come. I am now 2 years clean and sober.

I can only describe my own experience as nothing but perfect. if I could rate it I would give pcp Cardiff 5 star all day long, all of the staff from the professionals, night staff, catering (which was very good)cleaners were all very professional any queries, questions or if you had an issue with anything were delt with swiftly and very private and confidential and PROFESSIONALLY all of the groups I attended were very informative I have learnt a lot from only 2 weeks in pcp Cardiff they are all amazing it's a clean tidy professional place I can only highly recommend this place. Matt.For ever greatful to you all at pcp Cardiff THANK YOU ALL.

An incredible organisation with the most wonderful, supportive, kind & caring people. This place is truly magical, i cannot put into words my gratitude towards them.

What a joke, went down with covid and viral infection, phoned over 18 times to get refund as couldn't attend which I had notified them prior, they said I could have a refund, but still can't get my money back.

You cook yourself , I would of preferred and expected a service which catered for me.At the time they didn’t have their own 12 step service so they piggy backed on the free community services which we had to walk their threw all weathers no transport was provided.My Key-worker at the time was decent however he didn’t stay long and I hear he left very shortly after me . He was too good.This was some time ago when I was a patient. and this was my experience.I was also bullied and wound up and forced to leave by police At their request however they later “made a mistake “ with later paperwork stating I left voluntarily when confronted with evidence they changed it to say I was discharged oh and they kept my medication that I brought in with me even though I requested it back.All the best. Why aren’t I allowed to give 0 stars?I'm still suffering from post traumatic stress of this place 6 years on out off £8000 and gave me £500 back during litigation they were making fun of the money from extended stay saying 12000 . I remember though if you look in the paper they may of been a previous bed bug problem because someone burnt the Luton branch down.Thank you for the reply but I'd rather a FULL refund.thank you £500 of £14000 isn't acceptable if only I knew I had autism and severe PTSD back then I would of sought advice.When I went to PCP the day before I had a cocaine induced psychosis diagnosed but a NHS doctor who prescribed me 2 days of antipsychotic meds and said if I wasn't going into what was a medical facility with a mental health nurse I would have to go to hospital.When I got to PCP ths GP that prescribed the withdrawal drugs at 7pm when your told to come for 12 and then told he won't be long and he [the NHS GP working on the side in the evening] can't continue the mental health care and I would have to return the the facility that initially prescribed despite med containers and by staff took notice it was two days later after my phone had been taken off me and when my mental health was resurfacing the gates were locked and I couldn't call a ambulance not would they.During the first week when your phone is taken away and the gates are locked after 8-9 for 12 hour is it still not possible to get emergency care.

An excellent experience where the staff have your wellbeing at the fore front of their minds. Everybody was always upbeat and supportive. The food was excellent. The only negative (not Negative) but hard going was the number of group sessions that were scheduled on some days.

PCP cardiff saved my life!!! I started as a broken soul, lost in the grip of addiction and through the compassion, kindness, understanding, knowledge and wisdom pcp took me through a life changing process. I had no life when i entered treatment and today I’m living, one day at time, life on life’s terms clean and actually happy! i express and will continue to express my gratitude to pcp cardiff, every single day. Every single member of staff from the admission team to the counsellors to the support workers to the cooks played a significant role in my journey. I’m so blessed to have met you all and I hope anyone reading this, who is powerless over drugs/alcohol and believe like I did that there had to be another way, can take the courage and get to pcp. X gem. X

Excellent Staff who did everything to make you feel at home, Thank You so much for my Alcohol Detox January 31st to 7th February. I would and couldn't have stopped drinking without PCP Staff and Detox. Very Clean and friendly highly recommended.

Today I reached out for help via WhatsApp. Unfortunately, I didn't receive any reassurance or support. It's clear this company is money oriented. Happy to share the emotionless WhatsApp messages online. If an addict reaches out for help it's a majot thing!