Bancroft Tenant Management Co-operative

I think this place should be shut down! There is no point to keep an office open if they do not do anything. Before Julian, Margaret and Mr Brian Lawman used to visit people with a book and write down any problems we had on the estate. Julian and the rest of them just sit down in the office drinking tea and coffee. This place and the whole estate is appalling and is in a mess.

This place really needs to be closed down they ignore everything and they lie about everything it really is not fair on tenants for this place to stay open

Absolutely ridiculous service. It is almost impossible to get through to anyone and no one responds to voicemails. Have been without electric and cannot get assistance during office hours. I will complain to the local MP.

Poor service Bancroft TMC is not required waste of moneyWhen you call for anything they say to call Tower hamlets homes what’s the point having Bancroft TMCTHEY ARE RUDE UNHELPFUL NOT PROFESSIONAL DONT DESERVE ONE STAR SHOULD BE 0 STARShould be investigated

My birth mum was a tenant ,I tracked her down after years of searching and got in contact with the office and sadly I went to the flat and found her deceased in the bathroomShe was in there for 3 months , how is that possible

I’ve had nothing but trouble with this place and the people who work there I’m registered disabled and they have never done any repairs I’ve needed as well as they amount of emails sent they have lied constantly and now tell me that the bike sheds are not for hire and told a friend they was broken in the space of 5 mins. Another lie. Can’t wait for the main office to open this place should be closed down. Julian and Abbas are useless at their jobs and the receptionist isn’t any better. It’s an ongoing problem of nearly 6 years now my mental health has totally deteriorated.