Argos Lords Hill (Inside Sainsbury's)

Massive Thank you to Andi & Paula for resolving my baby monitor issue. Will shop in this store and recommend Andi & Paula every time for their amazing customer service and their genuine care for rectifying my problem. Another Argos store informed me they may be able to help me 4/5 weeks after I reported my issue and these guys sorted it within a week. Cannot thank you enough for helping me at 7 months pregnant, you took away all of the stress of the situation

Very good staff very helpful if i need help there there on hand steve x

Ordered a tassimo joy machine for 59.99 got a ripped box should of checked it first I admit.Wife opens for Christmas Brita filter and test disc missing coffee splatters over it asked for replacement suprise no stock and goes up to 119.99 if you want second hand goods shop at Argos it will take alot for me to return customer service useless

Absolutely disgusting attitude from the so called management refusing to return my item because it had been touched and then refused to give me the customer service number and his name

It would literally be faster to walk to town and wait in one of the stores there for service than to waste your day in here.Dreadful.

O dear, a very poor experience here.Please anyone buying tv from this store please check. We brought a LG tv and picked up on Tuesday night. Got it out of box yesterday night .24 hours later.When taken off protective cover found top screen damaged. So thinking ok take back and exchange today now Thursday be no problem. How very wrong. As no damage to box we have been blamed for screen damage.No refund !So why do Argos have a returns policy. Staff blamed us for damage.When asking to speak to a manager they played their top trump......they called for security .Like to add how professional security are in this store and thank you to the female security staff member. So now proud owner of one damaged tv from argos thanks you for that and taken my well earned £400 hundred pounds which I work very hard for.Plus spent another £400 hundred as it is for my son's birthday,for second tv.Yes we asked them to check that one !Left me feeling very shaken whole experience. So please check any goods in store so you don't get blamed for faulty goods.☆Just to say that after speaking with Argos help line I now have got tv taken away and refund. ☆Will not be using this company again.And if I could rate the store with no stars then that is what I would of done.And yes a complaint about the staff at this store to head office is well on it's way.

Never had any issues with this Argos until an unfortunate experience with the new manager today. We had a dispute over a return after he wrongly accused me of something I did not do (I won't get into details). He then refused to offer an apologie and would not give me his name. He raised his voice and acted very aggressively towards me. I'm still in complete shock as to how he acted not only as a manager but as a human being, Disgraceful. As soon as I have the time I will be writing a formal complaint.

Nice staff, easy to use self service tills. Down side alot stuff you can order in store but pick up maybe the next day. Use the Argos website then collect the next day, save two trips.

Wow. What a disappointent. Been shopping with Argos for years. But this store is the exact opposite of what a retail store should be. The staff are completely incompetent. And so are the managers. On more than one visit I have heard staff being shouted at. The service is terrible over 10 minute wait for my item. The cashier who served me at my last visit couldn't even get the till process right.and had to call someone over to assist her. She was also really loud and tried force selling me Insurance. Don't waste your time here. Rather go to totton