M&S Food To Go

The quality is good, the presentation is lovely, the prices are absurd. What these giants of retail forget is that not everyone can afford certain prices and being it a hospital, some regards should be paid to state of those who require buying food to stay with a sick person or the person themselves, ill and only having one choice on offer. I hope they rethink this and show a bit more compassion.

Excellent due to auto check out

Pretty well stocked for a Hospital mini market style outlet, all seems very fresh , can get a bit hectic as to be expected and could do with a few more Diabetic products considering its location :)

I have just made a return visit to this M and S food Hall in the DRI and having had no previous problems using the facility several years ago. I have just been made to feel incredibly uncomfortable. I had a member of staff standing incredibly close to me at the self service and talking across me to another member of staff as if I was going to steal what I was trying to pay for. I was also trying to sort my sparks card out and instead of asking if I wanted any help, they continued to watch me struggle. I have worked in retail and know how to observe thieves covertly, this is not the way to do it. Particularly, when visitors or patients are in a state of anxiety and might not be thinking clearly. Maybe they should bear that in mind instead of making a genuine customer feel uncomfortable.

M&S within the hospital has everything needed for anyone visiting, for inbound patients that want something different to the hospital food, and for staff working within the hospital to be able to grab essential items on their way home. Not overly priced, in fact cheaper than other hospital based shop's. Everything I bought from the store was to be expected from M&S top quality, staff were really helpful and friendly with amazing product knowledge.

Great shop when your visiting hospital and need a few bits of essentials, friendly and helpful staff, prices reasonable

Very small and with a 40p mark up on sandwiches and wraps compared to a standard M&S food hall

Wide variety of different types of food. Lovely cakes and drinks. Clean and tidy. Very helpful and friendly service. Would be nice to have the human touch than a machine when you go to pay for your goods.

In my opinion this hospital will be hard to beat in any survey. The staff as a whole are pleasant, courteous, helpful and very professional, whether it be surgeons, doctors, nurses or cleaning crew, I can't fault them.

They're very conveniently situated near the entrance of the main hospital. Generally busy atmosphere. I like buying the fresh juice bottles after I've had a few tests done.