Thompson Tails Dog Grooming

Dougie's previous groomer retired and we were worried about finding him a new one. Emily was recommended to us and has been excellent. Dougie comes back looking beautiful and smelling fresher than ever. Very pleased all round.

Very professional, very and caring towards both dog and owner. My rescue is very nervous, but Emily takes her time and reassured him at every step. Very pleased with the grooms she has done for me. Highly recommend

I was recommended to try Thompson Tails, Emily has been the best groomer I have had experience with. She was very friendly, answered all my questions and made everything very easy for me. I would highly recommend Thompson Tails Dog Grooming

My dog smells amazing for days afterwards. He is also groomed as a cross breed to highlight his best features. Very happy

Best dog groomer! Wouldn’t go anywhere else

When Benjie came out he looked very nice and smelt lovely

We've been using Emily for about a year and while the grooms mostly looked okay, we've always felt a reluctant customer for a few reasons. Communication from Emily is poor and generally unfriendly.Sometimes she will take days to respond to messages. In one instance she didn't turn up for an appointment until 15 minutes late.Sometimes, she'll chase us via message to collect our dog, even though it's before the agreed time.I've never enjoyed dropping him at a back alley doorway and never seen the salon but always overlooked this. In hindsight I wish I hadn't.Our most recent experience, we were unable to collect our dog on time, It was 30 minutes, admittedly high but we had an unforeseen circumstance, and it's unusual for us. I expected some give and take after our length of time as customers and the fact that she's been late for us too.Emily opted straight for fining" us

My dog hates having his hair cut and Emily is very calm and caring towards him. I highly recommend

Very friendly and helpful staff, did an amazing job on my dog