Simon Constable Equine Vets

Couldn't fault the team at Simon Constable's enough for their continuous excellent service. Despite our limited knowledge and experience of horses, the support offered during a time of need has been exceptional. Thanks again!

Terrible service from this equine veterinary practice. Unprofessional and not knowledgable at all. All they are interested in is taking your money. Issues with poor advice, administration and care so have been using others practices and vets who actually care and know what they are doing

Have been using this vets for a year now and have cannot fault them. What I really like is the organisation and management of the practice. I'm a super busy professional and parent and so the punctuality of the vets, and updates on arrival times are mega helpful and better than any other vet I've come across. The office staff are always friendly and helpful on the phone. I also love the locality free call out days for budget saving. Also find them very reasonable and open to discussion on best management of issues. Finally I accidentally left my keys in Georgia's tray and she drove away with them and the whole practice and Georgia were so so helpful at getting them back to me, an example of very good service. Great vets. Don't hesitate to register.

Lovely staff, highly recommended they go above and beyond to give your horse medical attention and my mares needs had been met, after her scope, and scan I asked if they could take 2 of her wolf teeth out and with no hesitations, they did it thankyou constables vets .

This Equine Vets keeps trying to get my review removed and has done so twice so far which sais a lot about this practice rather than trying to deal with the issue so I will keep posting again and again. From personal experience they are more interested in taking your money than providing the correct welfare for your horse. They are grossly incompetent and after nearly 3 months of waiting for them to sort out my insurance claim, it is still ongoing and the insurance company are constantly chasing them as I am with little success and they blame everyone but themselves to sort out what should be a really simple solution. I will be passing this over to a competent Equine Vet to deal with; which I have already spoken to and they have provided great service and the correct resolution without going to the extent of causing my horse undue stress. This Vet wanted to put my horse under a general anesthetic without pre-approval from the insurance company and if they they refused then I would have been hit with a bill for thousands of pounds and it turns out this was a completely unnecessary procedure which I come back to again is putting money before welfare. This was a a good Equine Vet Practice a couple of years ago, but is a shadow of the practice it once was as they just do not care anymore. If you are thinking of using this practice, think very carefully before you let these people treat your horse as there are far better options.Update From Reply by Simon Constable Equine VetsFirstly, you have tried to remove the review but will continue to update. Let's be clear, this experience is with this practice so please do not try to claim it is not, you need to take some personal ownership and responsibility of your appalling service and of course you will not be able to find my name under Burbs you bunch of imbeciles, it's not my full surname. We have tried contacting the practice numerous times and told all sorts of excuses like there was power cut or you can;t access the records and the promise that someone would call back and the call back never happens. You try to apply late payment charges even though you never send out a detailed bill or reply. You can't even liaise with the insurance company correctly and have been directly responsible for an insurance claim taking over 3 months to be approved due to the incompetence of the company. Needless to say, given the awful experience we have been through, we may well charge you for the wasted time and poor service received.

Absolutely brilliant!! Simon constable vets have looked after many of my horses over the last 20 odd years!! Only ever had one problem which was their jabs were due at beginning of lock down and they ended up going over but I received my first jabs for free and really it was nobody’s fault!! Vets have good bedside manners and prices are fair I wouldn’t use anyone else.

Excellent veterinarian services, especially with my poorly pony would recommend them to anybody very kindhearted, considerate and explained everything fully to me. Thank you very much lady vet

Great practice.All vets are lovely and super with our ponies.Office staff are great to deal with.Feel safe in the knowledge that Simon is always on the end of the phone.

This Vet practice should be thoroughly ashamed of themselves and they way they conduct their business with what appears to be zero interest in putting the horse's welfare before money. I've a friend that has recently had the most awful experience with this practice. The Vets that have turned out have been terrible and scared of the horses they are meant to be treating which I have witnessed. If you are scared of horses then you should not be involved in Equine veterinary. They have messed them around and have no idea what they were meant to be treating. Subsequently they contacted a different practice who was able to diagnose immediately. I've recently had my horse treated with a far more serious conduction from a different practice and this was done in a fraction of the time. I would think very seriously before considering using this practice as there are fare better options with service that puts your horse's interest and welfare first.

Reception staff really friendly and helpful with any enquiries, when it came to having my horses teeth done Simon was extremely professional and explained everything in detail so I could understand.Can’t recommend the practice enough and will always use the practice for my horse.