Loxley Hall Care Home - Minster Care Group

I cannot speak too highly of the care given to my ex husband in Loxley Hall.Absolutely everybody: the Managers, the nursing staff, the auxiliaries, the cleaners and the ladies in the canteen, were without exception lovely, friendly, helpful, competent and compassionate.Nothing was too much trouble for them, - not only in taking professional nursing care of, but also in friendship offered and consideration given to Bill in the three months he was there.He had a clean, bright room, with his own tv, bathroom etc., and could have his meals in his room, or in the dining room; there were also activities most afternoons, in which all residents were welcomed to join, - or could sit quietly with a book or the tv.The staff understood my trip was a 200 mile round one, and gave me reassurance over the phone when I was not there, - his close friends living in the area were also kept informed and in touch with Bill - even with Skype when Loxley was in shutdown due to coronavirus.This shutdown meant that I could not be with him, as I had promised him 'to the very end'. But it is a mark of my faith in the staff that I trusted them to take good care of him, - which they did.They also gave me the necessary guidance in the legalities and 'arrangements, in the days afterwards.Thank you to all the staff, each and everyone of you.