Queen Victoria Hospital

I was helped by Dr Reguna today and I was in very very good hands. Not only did he help me with the problem I was misdiagnosed by another doctor for days earlier but I would also like to mention how professional he was, how well and fast he handled the things he had to deal with but also how cared for I felt. I wish I could have him as my GP

I missed an appointment due to my daughter being diagnosed type 1 dietetic in the same week as my appontment explained this when asking to move the appointment and was told that they will not re-book this appointment as I didn't let them aware in time. Of course not like I was panicking about my 10 year old getting diatbeties. They didn't care and they don't want to hear it, they behaved like I had wasted there time. Wasn't being checked for a cold or anything minor but for cancer, so it's something pretty urgent and serious. Disgraceful treatment of human beings. Not to mention the building is almost derelict and not at all for for purpose. You will get better treatment and sympaphy from a vetenary. I guess if I do have cancer I just have to accept it now as now I have to spend another 6 months being referred by my GP to get an appointment. Shame on me for prioritising my child hey

Patient in front turned up very late so all of us then had to wait , should be a NHS rule if your late go home start again , after all not everyone with work commitments can be kept waiting another hour

Went in for surgery . And I have to say I am really impressed with all the medical staff , so friendly well mannered and really took time out to cater for your needs . They were really supportive and caring . I felt very well lookafterd and I would definitely recommend this hospital to anyone. I can never sleep in hospitals but I managed to in this one. They even moved me to a quieter ward and were so considerate . Everyone is helpful and you don’t feel anxious to ask for help ! My surgeons seemed great despite last minute changes and my anaesthetist really made me feel at ease. Keep up the great work !

My wife just had her leg amputated. Surgeons are great and very experienced. Most nurses were great but some pulled her around without looking at her notes, which clearly showed she has multiple shoulder replacements. Food was bad. I took in coffee and cake from onsite coffee shop, which is excellent. Follow up appointments generally good but are always running 30-60mins late. Main gripe is the parking, which is a nightmare. Even with a blue badge there are rarely enough spaces (given that the hospital deals with patients with severe disabilities, this is strange). I see visitors getting very confused as to where to park, with many parking in staff designated spaces. Allow an extra 15mins to park, or you maybe late.

I believe it to be an insult that the staff that enabled Lucy Letby are still employed by the NHS. You do not get rid of these toxic cultures that flippantly enable human collateral by rehiring them in other organisations. Same song and dance every time though, for as long as I have worked in the NHS it has been my stance that poor management has been just as debilitating to the NHS as budget cuts have been. I can't express to you how tired I am of this culture where scandals are swept under the rug because the victimisers are appealing or nice to the right people. She should be standing before a jury and I hope that she will one day.

What an extraordinary place. People smiling, nurses (I think) saying ‘good morning’ to you with a. Smile as your walk along the corridor. An air of calm which is very reassuring, even if there is furious paddling under the surface. Thank you all for a pleasant and reassuring experience when you are probably under the same pressures as the rest of the nhs

Handled with the uttermost professionalism and respect throughout the entire process. Waiting times much much better than rest of NHS and they were able to help resolve a complex problem other parts of the NHS could not.

I have just been on my 3rd visit at the maxillofacial department of QVH and have received excellent patient care every time. Reception team and the HCA are friendly and polite, appointment was on time and I can't thank Dr Gilvetti enough for being the best doctor and for the effective treatment.Highly recommended.

I am thankful for the whole NHS team at QVM hospital following my multiple lipomas removal surgery. After a week I can confirm that I am recovering very well. The staffs and nurses were very helpful and accommodating and it was all done in about 4 hours. I cannot thank enough for the smooth process of the operation and the team of professional staffs.