Grange Leisure and Community Centre

I would give 0 stars if it was possible. Had booked a football pitch with payment taken, email received. A whole of group of lads ready to come play football, some even moving stuff in their diary so they can attend. Only to turn up and find that it had been double booked. It’s one thing being a one off issue but this has happened before countless times and reading the other reviews also it seems to many people too.Today, we showed the staff member our booking email. He then called up the manager named Sam. Sam had made the call that pitch will be going to the other group and that we were to leave and refund will be issued. They had no evidence of booking as well, so why did they get the pitch you may ask? Well Sam actually knew the other team personally. So his Bias came into play. A bit too professional for my liking! Stay well away from this place, plenty of other pitches in Swindon.I hope Sam gets some sort of consequence for his poor poor actions.

Worst experience ever. This place dosent even deserve a star.We booked a pitch well in advance and had email correspondence to confirm this. Only for us to be told on the day that the pitch had been double booked. They called the manager Sam and asked him about this and he chose a team who plays there regularly with no booking evidence to Thier name and told us to leave the premises and that we would get a refund of our money, instead of offering us an alternative they tried to charge us for using Thier indoor pitch. This is downright favouritism for the managers point as he favoured the people he knows which is a real shame to the business as it not only stops people from booking which is revenue for the business but also tarnishes the reputation of the Grange leisure. Personally I feel the managers behaviour towards customers needs investigating by senior management as this has clearly happened multiple times and is unacceptable. The manager Sam has let his authority get the better of him by thinking he can do anything due to his role without putting the customer first (fundamental to any business).

I did decorations for this hall and it’s a lovely venue. It can accommodate 100 people, they have round tables and Banquet chairs. Free parking available. Clean place with very lovely staff. Toilets are also clean.Instagram page: @decorationandballoonhire

I visited the soft play which is FREE! Don't get me wrong it's not that big at all but it's free and a perfect place to spend an hour or so. I took my 2 year old and 9 month old and although there wasn't anything for my baby she was happy just crawling around and watching.We had the whole place to ourselves, not sure what it would be like busy, but again it's free.Nice cafe attached to it so if your child is slightly older then you can sit and have a coffee whilst watching.Clean toilets and plenty of parking spaces.

Stratton Churchway Bowls Club slimming world 7.30am 9am and 10.30am good guidance, support and a fab group of caring people

I would not recommend hiring the main hall for a function, they put none of the heating on for my wedding which was in the cold snap at the beginning of December so consequently majority of guests had to leave within a hour as it was just too cold to sit. I complained first thing on the Monday morning and argued about a refund as I had paid £800 to freeze, I was told that they would then give me £600 back so I could book another room at a different venue, however since then still no refund a couldn't care less attitude from the staff and refusing to give me head offices number or contact details other than a email address that no one answers after going in today to talk to the staff again I've now been told it will take at least 21 days to come back. I'm absolutely disgusted that no contact has been made with us to try to even sort the matter, the 100 plus wedding guests will be leaving a review and they definitely won't be positive. Shameful customer service by a organisation that are for the public.

I primarily visit this centre for badminton. There are various other activities that can be booked. Unfortunately it is not possible to book for a badminton court online, so you’d need to call or go in person to book a court. The staff are helpful and will setup the court prior to your arrival. The prices are odd as some days you’d be charge less than usual and other days a bit more. I once paid just over £10 for an hour session, and another time £8.

Management is absolute joke. Please don’t book this if you don’t want to face the disappointment of them telling you that they’ve made a “admin error” so they can give YOUR slot to the “regulars”. If it was jus the one time I would of put it down to genuine mistake but this has been a ongoing issue. Just yesterday we had a slot booked under OUR name but one of their “regulars” who usually block book that slot forgot to extend their their booking; common sense tells me that we should of got the pitch but instead their Manager Sam Williams decides to give to the other group cos he knew them personally. This is just one of the many times their management has unprofessional.

We have hired the hall twice for family functions and both times we’ve had very good experiences. The staff are super friendly, they go out of their way to make sure you have a good time, and they are super accommodating. I would highly recommend.