Special Purpose Electronics

Not at all helpful

These guys did my cctv and could not have been more accommodating to any request. No query afterwards has seemed like it felt a hassle to them. Highly recommend

Have been using SPE services for a number of years, excellent service, excellent staff, would highly reccomend.Keep up the good work guys !

-5 Stars if I could, this is based on my most recent experience - May 17.A few years ago I had an SPE alarm installed to protect my property, and to be honest at this point I was satisfied with the service SPE provided. Moving forward by two maybe three years, and I've decided to upgrade the system on my house and also have a complete new system installed at the in-laws house. I contacted SPE and asked for a quote for both of these jobs, it was at this point that I started to realise how unprofessional and sloppy SPE have now become as their emails back and forth varied from either an SPE email account or a SPY Alarms email account, a company of whom it seems they have acquired. During the process they started to become extremely unhelpful and deliberately obstructive especially when I challenged the quote and also suggested that I'd had quotes from other local competitors to ensure that their prices were fair and competitive, and that I would consider taking my business elsewhere... This is where SPE started their dirty tricks by refusing to unlock the existing system for alterations unless I paid a stupidly high ransom for the privilege £230+vat ! (Not Happening!) - Due to overpriced quotations and hugely inflated call out / labour fees quoted I did take my business and that of the in-laws elsewhere, and I'm glad I did...I would not now recommend SPE anymore to anyone after my most recent dealings with this company. That's it I'm afraid - no more of my cash for your company - your loss SPE or SPY Alarms whatever name you wish to use today !!

Not very professional. Experian credit rating - Maximum risk, significant issues.

Literally without fail this company manages to cut me off when I call them. Lady answers, puts you on hold and it cuts off. I pay them £350 pa for the pleasure…

Appalling the attitude of most of the staff in the office when you have to phone with a problem is dismissive and abrupt i have had nothing but trouble with my monitored alarm since installation in 2015, I paid £384 service charge this year ,and after the second engineers visit in less than a week today i still have a problem, but you are frightened to phone in to report it because of the attitude of the female office staff. KK