Next

Nice range given the store size and not overly busy

None of the staff want to serve at the till. Waiting in queue while 3 staff members were either chatting or pretending to look busy (nothing they were doing was critical and even if it was they could have informed of when someone would be available). No acknowledgement or consideration that people were waiting at all, very rude actually. They need self service machines if they can't get the staff that value customers.

Super helpful staff, great choice in a smaller store especially kids wear

Want to thank all the staff for their help today in making my sons experience in their store a very good one !He has autism and we had to buy him a suit and shoes , all involved were very sensitive , understanding , kind and thoughtful , he found the experience to be a good one .

My son and I both required a formal shirt, a casual shirt and a suit each for an upcoming wedding. Next was the first place that we thought of and our local store is Princess Alice Drive in Sutton Coldfield. We went to the formal shirt rack first. All of the shirts that were not white were slim fit. Neither of us is overweight but we are men and have male physiques. Our shoulders are broader than those of the average twelve year old boy, so slim fit shirts do not fit. Disappointed we looked at the casual shirts that were single colour with button down collars. Two racks each of light blue, dark blue and green. Racks of them were available and every single one without exception was slim fit. We didn't bother to look at the suits as we are pretty sure they would all be slim fit. Surely this is discrimination. Next obviously have an agenda here. We walked out of the store and took our business elsewhere, to a store where regular fit clothes and slim fit were available. We would have spent £132 on shirts alone. I am so glad that with a recession looming that the Next stores can afford to discriminate against customers.

Visited the store today since lockdown staff are lovely very helpful and polite Wendy couldn't do enough for me lovely lady and all staff so kind and helpful

Only went in for the kids clothes, some really nice stuff. Prices are a bit all over the place tho, some stuff is stupidly high £30 for a kids raincoat

Great service, even if staffing was low, great home section and plenty of clothes for all the family.

Have to admit that we normally only visit here to pick up stuff we'd ordered online - or to pick up last minute cards/gifts. Lacks the range of the newly opened superstore in Tamworth.

Great Shop with lovely staff who are always there to help you out when you need them. I was going to rate this place 4 Stars because the Men's clothing section didn't seem to grab much of my attention. But I'm giving it 5 Stars because somehow my Mom spent over an hour browsing around. She must of loved it! 5 Stars to you, Well Played :D