Kirkstall Hill Food & Wine

Terrible place to drop off returns. They struggle a lot with the bar codes (it's usually the same person) and are quite rude.Also, things have gone missing" from my returns since that person processed it. So there is that.Would avoid"

Excellent corner shop, small but has all the essential stuff you might need.

I've added an additional star purely because it's close. This is a shop that Amazon use for local collection. That's all fine and well.Every time I mention that I've got an Amazon parcel, they ask for the barcode. I always mention that there is no barcode however there is a code. I mention that Amazon never give you a barcode, but they do give you a code every single time, often by the same person.Once I was asked why haven't Amazon given me a barcode, and I responded saying that I have no idea. I'm not Amazon. Amazon never give you a barcode.They often ask to see my phone, to see what it says too. Today one person even took the phone off me when I showed them the code. I had to ask Please can you give me my phone back" three times before they did. They apparently didn't like the idea of a customer reading out the code that Amazon gave. This is especially concerning given that I really wouldn't want strangers touching my things without appropriately sanitising their hands during Covid. In addition

Always friendy & welcoming V & Morgan are Top dogs

Is good

Customer service is amazing! AND 24 hours....excellent.

I don't know how they manage to stay in business. They are so slow about everything, the system doesn't help but the staff seem to lack customer service training. I'd choose somewhere else to shop.

Don’t get anything delivered here! Rude and unprofessional.