Moon Bay
279 Reviews
- Friday5–10 PM
- Saturday5–10:30 PM
- Sunday5–10:30 PM
- Monday5–10 PM
- Tuesday5–10 PM
- Wednesday5–10 PM
- Thursday5–10 PM
About the Business
Moonbay Chinese restaurant | Helston | Moonbay Chinese restaurant, Helston, Cornwall. 2,486 likes · 3 talking about this · 475 were here. We have a large selection of 177 take away dishes with...
Contacts
Call Us
01326221718
Gweek, Helston TR12 6BE
Hours
- Friday5–10 PM
- Saturday5–10:30 PM
- Sunday5–10:30 PM
- Monday5–10 PM
- Tuesday5–10 PM
- Wednesday5–10 PM
- Thursday5–10 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Alcohol
- Beer
- Coffee
- Spirits
- Wine
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Late-night food
- Lunch
- Casual
- Outdoor seating
- Small plates
- Parking
- Free parking lot
- All you can eat
Recommended Reviews
Brenna Oles
10.03.2024
Moon Bay
Rude staff, incorrect food given plus the staff insisted they were correct even though half the dishes ingredients were missing. Menu even stated that other ingredients would be present (vegetables). Dish came with zero veggies, staff refused to refund or compensate or even acknowledge they were wrong. I have been going to this restaurant since they opened, won't be going back again.
MO BO
08.03.2024
Moon Bay
My meal came without long beans (green beans), I was told it didn't come with long beans, this insipid looking dish I could have made at home for a tenth of the price. The menu clearly says that long beans came with the dish. I wasn't even corrected at the counter when I ordered yet I have been told I am wrong. The photos clearly show the menu and what was ordered and what actually came. As a long time customer I am disgusted at how rude the staff were including the manger. I have ordered this dish on and off for yrs and it has always come with long beans (green beans) before. One staff member cut off the call yet I'm told that wasn't the case even though I didn't touch my phone during the call at all. I was being put on hold multiple times so the restaurant staff were much more likely to have cut me off (even if by accident) but telling the customer they are wrong is really poor customer service.I have been buying food from this restaurant for 5+yrs considering I live local to the area. I can honestly say after this experience, I won't ever be back and I won't recommend this place to anyone else.I don't care that it's the summer school holidays and you are busy, being utterly rude to your customer base is a no-no.I don't care how frustrated the customer is, you don't cut them off, you don't imply they are lying and you certainly shouldn't be rude to them.
Kerry Ward
05.03.2024
Moon Bay
Owner should be ashamedAfter being a customer for over 5 years I’m disappointed and disgusted with our last takeaway. So much so I rang and politely complained. Simone the manager was understanding and apologetic but any refund had to go through the ( not local) owner…. I sent photographs of disgusting foul smelling and tasting bbq ribs. I could hear the chef being told they were bad… black and bad…! The chefs special rice had the disgusting bbq sauce dribbled on the top and two pieces of chicken! Noodles weren’t the same in vermicelli/ Singapore noodles and the spring rolls have halved in size. I am still awaiting a phone call from the owner as her message response was appalling. Awful spelling and no customer service. I will be taking this further and contacting relevant agencies as the food is not up to a standard. Her disregard to complaints is not acceptable. If you receive something (anything) that is not to a certain standard then you are entitled to a refund. Our takeaway was definitely not to any standard.
Kate Barlow
26.01.2024
Moon Bay
Odd is the overall feel of this place, strange location, staff not approachable or helpful. Food is not worth what you pay for it.We went fairly early, eating about 7pm. The staff were literally loitering by the table for us to leave at 8:50pm despite the massive space being literally empty. Don’t waste your money.
Andrew Thorne
27.12.2023
Moon Bay
Good food, better service, and atmosphere is okay.The food is traditional Chinese fare, but mostly served by non-Chinese people. I like a truly authentic Chinese experience, so I would prefer that the whole thing be cooked and served in that way. I would also say that I noticed some parts of the building were not decorated that well. A lot could be done to showcase the good food, in a better way.
Sarah Munro
22.12.2023
Moon Bay
Wow wow wow. I have just had a takeaway from here and the food is sensational. It is hot, tasty and huge portions. I have never tasted a chow mein like it. I loved the brocoli and mangetout that was a lovely addition.The delivery driver was a star, told us good places to visit, wished us a happy stay where we come from its throw the food at you and run.Please give this place a go when your here you won't regret it.
Deborah ebsworth
22.12.2023
Moon Bay
Really tasty foodFriendly staffDelivery within a good time, hot food to a remote areaDefinitely recommend the food especially salt and pepper chips, lemon chicken, beef in black bean and the king prawn prawn sweet n sour
Mark Deal
19.12.2023
Moon Bay
Reasonable food at fair price. Nice seating with nice view. Seemed very quiet for a large restaurant although takeaways seemed busy.
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Map
Gweek, Helston TR12 6BE
Moon Bay