RRG Toyota Rochdale

I have purchased my new yaris cross from the sales lady shaz. She called initially and said she had good news for me and wanted a coffee and catch up. After arriving the host welcomed me and shaz said I was in great position to upgrade . Happy with car and service

Great service with proper attention and care. Vicki has been very efficient throughout the process including application, follow up and car handover. Met the sales manager Danny once and he too was very helpful. Overall 10/10 for Vicki and the RRG Rochdale Toyota team.Thank you.

Excellent service from Steve Chung, when upgrading 2 mobility cars.Steve has gone above and beyond, keeping us update on when the cars will be delivered.Steve was very knowledgeable, polite and courteous.Thanks Shirley, Carole and Gale(support worker)

I would like to thank Greg Novak of this dealership for the outstanding level of customer care and service that he afforded my wife and I during the selection, purchase and handover of our new Yaris Excel.Quality vehicles are still delayed by the knock on of Covid and although we ordered our vehicle a while ago we were kept appraised of the progress by regular contact from Greg.We really appreciated the the video messages which made the whole process extremely personal.On the big day Greg even picked us up from the train station as we had travelled from Edinburgh. All my extensive research brought me to RRG Toyota ,they could accommodate all my needs at a cost level that was unmatched elsewhere.The great service doesn’t end when you drive off the forecourt as I’ve had personal follow ups to ensure that we are entirely happy, we are delighted.

Great service from RRG Rochdale from the warm welcome I received going into the showroom initially to driving away in my new car. Vicki was very friendly and helpful, keeping me updated throughout the process and gave a very comprehensive and useful handover. Thank you too, to Aisha for helping to set up insurance and a service plan that better suited me and to Mel for looking after us so well..

Professional, polite & personable people from receptionists, service sales rep to manager Danny.Kyle Graham was our sales rep. He was professional throughout the whole process. His manner was attentive, informative & very helpful. The process was made easier by Kyle engaging in conversation & answering questions with knowledge & precision about both the actual car & Toyota’s approach to buying & selling. The experience felt like a two way process with reason, honesty & realistic goals & outcomes.We would recommend Kyle & the staff at RRG Rochdale without hesitation.

Best Toyota centre in the UK, I visited other Toyota places but this one is the best. I thank Peter, Chris and Daryl for the excellent customer service.

I can sum up my visit to RRG Toyota in one word: Excellent!Every visit to RRG is a delightful experience. The staff I encountered were all cheerful, welcoming, and friendly, consistently delivering exceptional customer service. This commitment to service is evident as you observe how they interact with each and every customer.Mel, in particular, made my visit extra special. She went above and beyond by liaising with customers, ensuring that the customer representatives were well-informed about the arrival of clients. Her attention to detail extended to making sure that clients were comfortable, offering them a hot drink, and, on this particular occasion, a delicious cake.My dedicated customer representative, Sam, was on par in providing first-class customer service. During my visit, my car was serviced, thoroughly cleaned, and any issues or concerns were carefully examined and explained. I also had the pleasure of meeting Pete, who has been with Toyota for over 30 years. Not only is he an outstanding Toyota expert, but he also showcased his baking skills with his contributions amongst others to the Macmillan event, which included a tempting assortment of cakes available to all in exchange for a donation to Macmillan.Thank you, RRG Toyota, for making my visit exceptional.

After a long wait for the car it was well worth it. Greg kept me updated on progress and any delays during the waiting time. Highly recommended RRG Rochdale.Excellent customer service by Greg and Aisha.