the bakehouse
69 Reviews
- Friday8:30 AM–5 PM
- Saturday8:30 AM–5 PM
- Sunday8:30 AM–5 PM
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
- Thursday8:30 AM–5 PM
About the Business
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Contacts
Hours
- Friday8:30 AM–5 PM
- Saturday8:30 AM–5 PM
- Sunday8:30 AM–5 PM
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
- Thursday8:30 AM–5 PM
Features
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Alcohol
- Beer
- Coffee
- Free water refills
- Organic dishes
- Vegan options
- Vegetarian options
- Wine
- Breakfast
- Dessert
- Seating
- Toilets
- Cosy
- Groups
- Good for kids
- High chairs
- Kids' menu
- Dogs allowed
- Lunch
- Casual
- Great tea selection
- Brunch
- Outdoor seating
- Small plates
- Gender-neutral toilets
- Parking
- Free parking lot
- Prepared foods
Recommended Reviews
Brian Holmes
28.02.2024
the bakehouse
Very busy.The designer who set this business out needs to be made to work in the shop.The staff are hampered in every wayThe main queue cuts across the coffee station for orders , the small prep areas seem unworkable for the staffas do all prep areas.The work flow is needs re designing.The food offer and coffee were good
Holly O'Sullivan
19.02.2024
the bakehouse
The cakes/pastries and drinks we got were good however improvement is needed with wait times and cleaning. There was a huge queue today at the open garden day and obviously they would have anticipated more visitors than usual. However basically all of the tables outside were not cleaned up and most people were sitting amongst the previous persons mess whilst eating their own food/drink. The queue was extremely long and took nearly half an hour to get to the front and order and then we had to wait additional time for the other half of our order to come out. As the queue was so long also, we had planned to get proper food but the second we got to the front it turned 3:30 EXACTLY and they told us they had just that moment stopped serving food so a bit of a waste of queueing. The place is beautiful to sit at and has potential but considering the prices here, an improvement is needed with the cleaning and wait times. Maybe it is not always like this but on a busy day like today it feels there should have been more preparation beforehand to make sure they could cope.
Charlotte Rees
07.02.2024
the bakehouse
Absolutely awful experience here today. Stopped off for some tea after long walk. Waited over 30 mins to be served. Only 2 servers taking orders, sorting cakes, making drinks and serving tables! Multiple staff members clocked off as we arrived about 3.50pm. Obvious there needed to be more serving staff. Suggest you invest in some training and increase staffing during busy times. No sign of a manager front of house, clearly struggling. Finally asked for a refund as now 45 mins waiting with 6/7 orders in front and only 1 person making and delivering drinks. Server suggested I leave my contact details as clearly didn't know how to do a refund. Finally 2 additional members of staff appeared and sorted refund efficiently. Such a shame could be a lovely spot but you need to sort out staffing and have a supervisor present to direct staff some seemed oblivious to customers waiting or weren't trained! Also a smile from staff members would be nice!
Karen Watkins
04.02.2024
the bakehouse
A ‘pot of tea for one’ comes in a paper cup, no spoon!Don’t touch the ‘protein doughnuts’, they are rank.No fork to eat the lemon cake. And, having paid £12.30 for two drinks and said cake, we were asked “to make sure to bring our plates back”!!What a dismal experience :(
nigel shapland
29.01.2024
the bakehouse
Went for a local walk and wanted a coffee. Found The Bakehouse on Google Maps. Set within the historic Ashridge House complex . Lovely setting with good car parking and clean toilets. There are dog friendly and dog free parts to eat in. Had a lovely hot coffee and a very tasty large sausage roll but there are more substantial meals if you want. Liked it so much my wife and I went back again the following day after another lovely walk.
MaMs Y
20.01.2024
the bakehouse
Went for a trail walk a around Ashridge which was beautiful. At the information centre, the employee there recommended this cafe. we would walk past it anyways so thought why not give it a go. It was a Sunday afternoon so it was fairly busy. We ordered an Eggs Benedict (£11), a Scotch egg (£5), a lemon drizzle cake (£4) and a cappuccino (£3) - so all in all it was not cheap.Ordering was smooth. The cake for some reason, they put it on a warm / might as well be hot plate - therefore the icing proceeded to become watery, which is not appetising. The scotch egg was ok, nothing special, meat was a bit bland and not worth the money for sure. We waited for around 15 minutes for the eggs Benedict ( the staff member took 5 minutes more to find us, even though our table number was in clear view). It did not taste like how one should, for one who uses a thick piece of gammon as ham"? The sauce was bland
Szym Szym
01.01.2024
the bakehouse
The place looks lively, however on two separate occasions I ordered pastries and they were rock hard and not edible. I had to give them back.For me is a no for this reason
Danny Richman
22.12.2023
the bakehouse
The food and environment are great but the queues, even at non-peak times, are inexcusable and entirely due to poor processes. Poorly trained staff don't know how to operate the till. The person taking orders should never be serving up counter food. There's a complete disregard for keeping customers queueing for over 20 minutes. Management need to realise how much this is costing in lost sales. Such a shame.
rachel ridley
19.12.2023
the bakehouse
Set in a pretty courtyard within the beautiful Ashridge House the Bakehouse could be fabulous. Unfortunately, it misses the mark on several counts and it appears management pay more attention to the planting (which is lovely) than to the cafe or its customers. 45+ minutes wait for 3 coffees followed by nearly an hour for a warmed sausage roll, which arrived after prompting with only a vague apology, seemed totally unacceptable - it wasn't even busy. Food is tasty and looks attractive but the menu is limited, portions are small and prices high. With such a lovely setting, the Bakehouse has everything going for it but it is in need of far better management and is currently let down by seriously inefficient staffing and a menu which doesn't quite work.
Barbara Scott
17.12.2023
the bakehouse
Very limited choice of rather unappealing cakes. No spoons. Poor environment for a cafe. It needs a lot of work to bring up to a reasonable standard. Very pleasant staff
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Ashridge House, Ashridge, Berkhamsted HP4 1NS
the bakehouse