The Goldsmithy

They have some very lovely pieces, set in a picturesque village.

Absolutely fantastic company in the most beautiful setting, purchased a ring and will certainly use again in the future. Customer service was brilliant throughout the whole process, I would highly recommend to anyone.

Very pleased with the sapphire and ruby necklace that the Goldsmithy made for my wife for a special anniversary - beautiful work and just what she wanted - she wears it all the time.

I had a green agate stone from an old ring which I kept mainly because it had been part of a set of green agate jewellery, (earrings and pendant) purchased some years ago. When I found the Goldsmithy on line I arranged to see if Lottie could fashion it into a new ring. She made it to match the other jewellery and I get so much pleasure out of the new ring now. So glad I didn't discard the old stone

Took both mine and my wife's wedding rings to get engraved with our wedding date on our honeymoon, the young guy serving was rude reffering to us as the wedding band kids, we were married in our 20's not that it was his business,the engraving was shockingly terrible as in my ring you could see he had made a mistake and tried very badly to polish it out and engrave over it making it look a right mess and very hard to read,My advice is dont use this jewellers if they can call themselves that for anything that you value especially for engraving as i could have done a better job with a dremel.Update.No it was definitely the goldsmithy in Broadway so you assume wrong about it being a different place. This was in 2009 this terrible service and even worse engraving took place and if you really are proud of the service you deliver and work you do then I really feel sorry for any future customers that unfortunately walk through your door and leave as unhappy as we were during what was otherwise a really lovely honeymoon apart from this incident.I urge anybody reading this to go elsewhere for their jewellery needs rather than give these people any of their hard earned money.

Popped in to check my ring, as was worried the clip was damaged - the gentleman in the shop was so lovely and assured me all was ok - this ring has HUGE sentimental meaning to me. He was so kind offered to clean the ring for donation - what a lovely man - amazing service !!!

Graet to find a real hands on craftsmen right in the center of the Cotsolds. Very friendly goldsmith and does really beautiful work

Whilst this guy wasn’t able to help us (I suspected snobbery because we bought our item of jewellery online …. Perhaps he only helps people who buys directly from him or perhaps he needs to remove the rod stuck up his dark places …. but I’m usually one for giving the benefit of the doubt) he was in fact really quite rude and dismissive with dealing with the questions we had. We are relatively local to this jewellers and I’d have loved to be treated like a human let alone a customer, he barked us out the shop with a very low tone and ugly attitude. I’ll be spending the thousands I have to spend on any family jewellery I intend to buy in future…. elsewhere!!! If I treated my trade with that low level of human consideration I would not be very successful at all. As well as knowing the metal and stones one should consider the people skills involved in this kind of trade… to which he had zero. Extremely rude and impersonal and unhelpful and ungracious and distasteful and disrespectful…. Need I go on… I think you get the gist… definitely go elsewhere.

Rude and unhelpful. Even with thousands to spend and flexibility on timings the Goldsmithy are incredibly blunt and uninterested. Very unfortunate as we wanted jewellery made in Broadway specifically. Not recommended.

I love my remodelled ring, it looks fabulous so much better than I would ever have thought. Thanks for great service and invaluable advice.