Ocean Palace at Harbour Heights
73 Reviews
- Friday5:30–9 pm
- Saturday5:30–9 pm
- Sunday5:30–9 pm
- MondayClosed
- TuesdayClosed
- Wednesday5:30–9 pm
- Thursday5:30–9 pm
About the Business
‘Ocean Palace’ at the Harbour Heights Hotel |
Contacts
Call Us
01202707272
73 Haven Rd, Poole BH13 7LW
Hours
- Friday5:30–9 pm
- Saturday5:30–9 pm
- Sunday5:30–9 pm
- MondayClosed
- TuesdayClosed
- Wednesday5:30–9 pm
- Thursday5:30–9 pm
Features
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Alcohol
- Beer
- Cocktails
- Coffee
- Spirits
- Wine
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Family friendly
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Outdoor seating
Recommended Reviews
Moira Hawey
21.03.2024
Ocean Palace at Harbour Heights
Lunch for two on Sunday in restaurant was lovely and beautiful view from requested table butI ordered smoked salmonHad to ask for lemon and then had to ask for napkins not what expect from this sort of placeWaiter on duty was a bit abrupt
Elaine Travers
08.03.2024
Ocean Palace at Harbour Heights
We are locals but haven't been back to the restaurant since the pandemic. We used to go for lunch.. as enjoy lunchtimes out.. and evenings in. Excellent food.. and we have known the lovely staff for years, when they used to be in a different venue. We may need to venture out.. of an evening!
A B
02.03.2024
Ocean Palace at Harbour Heights
This is a great Chinese restaurant. One of the better Chinese we have been too! Not greasy at all and to food was all great and the staff were really friendly. Will definitely be back.
Mike Bamber
25.02.2024
Ocean Palace at Harbour Heights
First visit, last visit!Background, a family meal for 6 on a Saturday evening high season arrival at 8pm, spend £250.Let's start by stating that the food, presentation and attention was very good. We finished our mains by about 9:20 and the table was hastily cleared (good service we thought). Then the wheels fell off! There was no further contact by waiting staff, so at 9:40 we asked for the desert menu. The (assumed) manager/senior waitress informed us that the kitchen was closed from 9:30 so no deserts available except a scoop of ice cream. We all looked dumbfounded and were told frostily that we should have booked an earlier arrival. And that was it. As we finished drinks the empties were almost taken from our hands as staff were clearly hovering around us. We were asked to pay the bill, and the atmosphere turned distinctly chilly as it was clear they wanted everyone (including those ones couple of other tables), out. Now I can fully understand a policy of not taking new arrivals after 9:30, but to cut off existing customers with no warning whatsoever, is inexcusable, particularly on a Saturday night. So no, they won't be seeing us again and I think if the hotel itself backs conduct of this nature it can only do huge reputational damage.
Robin Futcher
20.02.2024
Ocean Palace at Harbour Heights
Exquisitely fresh food in a very relaxed atmosphere with exceptional views. The staff were most courteous and very knowledgeable on the dish variants. We will definitely return.
steve mac
07.02.2024
Ocean Palace at Harbour Heights
The restaurant in the main bar area is now Amalfi Italian with a Chinese Restaurant in the annexe part.
Nicky Ward
02.02.2024
Ocean Palace at Harbour Heights
Really disappointing, over priced for quality of food, on top of which they have a cheek to add a service charge for appalling service, loads of staff who just keep disappearing, when you do get someone’s attention they never come back. Thought this would be the replacement for City Bay Views especially as its at Harbour Heights - clearly not, they have a long way to go to be anywhere near close to the food and service they offered and they didn’t charge for service as they earned it!! Wouldn’t got back on the strength of this visit, views are still great but that’s about it.
Alex A
02.01.2024
Ocean Palace at Harbour Heights
Lovely restaurant, very hospitable staff, great food, good pricing, I’ll be coming again!
Caryn Webb
19.12.2023
Ocean Palace at Harbour Heights
Had a beautiful and tasty meal with 5 of my dearest friends. We went for 3 of the same set meals for 2 which worked out adequate for the 6 of us. We added a few extra side dishes which we shared.A nice surprise for brother & sister who had recently had their respective birthdays. Thoroughly recommend this place, a hidden gem and I can now say I've eaten at this place at 3 different locations but the quality of the food and staff remained the same
Tomasz Derlacki
18.12.2023
Ocean Palace at Harbour Heights
The food was as delicious as it was before the move of the restaurant. I have some reservations as to the service. The main came out almost 50 minutes after the starters and some of it was not as hot or fresh as we would like it to be. Also some of the portion sizes have shrunk since our last visit considerably while the prices remained the same. Serious room for improvement.
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73 Haven Rd, Poole BH13 7LW
Ocean Palace at Harbour Heights