Formula One Autocentres - Andover

Beware of them scamming you! My car had a punctured tyre and we asked the person to know if they can check it out and repair the puncture. They came back to me with a quote of £623.13 and said they wont be able to fix the puncture as its deemed unrepairable and too dangerous. They said both back 2 tyres and 1 front where at 2mm thread and required to be replaced. Shocking as one of the back tyre’s was replaced not too long ago (December). I was in disbelief and brought a tyre thread checker from amazon and it turns out they where lying. Back tyres measured at 2.6mm, 3.6mm (the one replaced in December) and front was 3.5mm. Moral of the story DON’T TRUST WHAT THEY SAY BLINDLY! Make sure you check elsewhere for a second opinion.

Unprofessional and incompetent.Having used the services of this establishment a few times in the past, I’ve had a multitude of issues including but not limited to wheel nuts being left finger tight, wheel alignment not being carried out when paid to do so, they have also on numerous occasions damaged my wheels when fitting tyres. I’ve also had issues with MOT tests to which VOSA are investigating. It’s clear some further training is needed for the staff at Andover as I’ve had positive experiences in other centres.

I've had two negative experiences with this place. Only went back for the second time because they had a slot on the right day and nowhere else did.First time I left my car for an MOT. Came back two hours later to find nothing had happened because some equipment was broken. They didn't tell me nothing was happening, so I wasted 2 hours waiting in Andover. This was in 2020.Booked an appointment for tomorrow. It's just been cancelled because they don't have an MOT tester available. Atleast they told me the day before, but i wonder if anyone has ever got an MOT test out of them.

Very unhappy with this company. Ordered my tyres through Black Circles and booked them to be fitted on the 21st of October. Went in to get them sorted and their tyre machine had broke, fair enough not something they can help.Rang pretty much everyday the next week to keep checking, nope wasn't fixed yet.The next Monday rolls around I give them a call in the afternoon and ask if I'm okay to bring my car in at 5:30, yep all good bring it in then" asked to leave work early to ensure I got there on time.Turned up at 5:20pm to find they had closed for the day when it states they are open till 6pm.This is not on at all

We have been to this garage many times over the last 5 years and the last few times have received nothing but awful service. The staff are rude, especially the man on reception (Steve) zero customer service skills and almost as if you are putting him out by taking your car there.When servicing my husbands car we received no call to let us know what needed doing or if the car was ready. We had to call them, only to find on picking it up a list of things that needed doing and we had to book additional appointments to get the tyres and brakes done.When ordering new tyres for my car their website was down so we rang to order tyres and were given an appointment, I left my car there to be told when picking it up that the tyres hadn’t turned up. Rebooked for 4 days later and same thing happened. No apology and asked to come back again!We will be taking our business elsewhere from now on. Avoid at all costs, rude and incompetent!!

Arrived at 8:30am to drop the vehicle off for its service and MOT, which were booked online a couple of weeks in advance, only to be told we have no MOT tester

Well kept, clean & modern. Best prices are to book online.First full service, & another MOT. Only used Formula One for tyres previously. Disappointed as car has only done 35k and needed front discs & pads plus one tyre best price they could give was £420! But as an MOT failure was not fit for the road so couldn't drive away without getting work done immediately.Staff polite, knowledgeable and turned vehicle around quickly.

We were recommended this garage after we found a flat tyre on our A1. The entire experience took less than 45 minutes and that includes driving the car to the garage! The team were so helpful and we couldn’t be more impressed with the service we received. Thank you again!

Terrible experience and should have learned last time i went there . Booked my car to change only one tyre as i had puncture for 9:30 . Obviously manager said he doesn’t have enough stuff . They never have enough stuff. 2 cars before me but it took them 3 hours to change one tyre. Why is there even booking time . No apologies and very unprofessional stuff .Last thing toilets are absolutely disgusting looks like it never been cleaned. Never coming back

I arrived at the Andover centre this morning to drop my car off for an MOT & interim service to be told to wait outside (at 8:55 when they open at 8:30) because they had only just turned up & that all MOT tests are sacked off" today because the MOT tester hasn't turned up (for the 3rd time in a week apparently).The manager on site was extremely unprofessional in his attitude