The Call Answering Company

Excellent service.. we have been very pleased with the service that we have received from Sam and the team at The Call Answering Company. We have used other call answering services over the years, none have been as good as these guys.

Highly recommended. After my initial reluctance to use a call answering service, I have not looked back. The service provided is brilliant, no errors , no issues : professionalism throughout . I can now move forward and develop my business without being a martyr to the phone. Do not hesitate to use this company, they will change your life.

Fantastic service - all my calls are answered promptly and professionally, but the staff have really taken the trouble to understand the nature of my business do so much more than just answer the calls. They book appointments efficiently, manage sensitive information appropriately and know when to arrange for me to ring someone back. They allow me to run my business flexibly without needing a permanent receptionist.

We have been using The Call Answering Company now for over 12 months and compared to our old providers they are simply streets ahead.Clear and concise messages are passed allowing our team to more effectively carry out their jobs.Thank you to Sam, Emilie and the TCAC

This company is the most professional call answering company I have dealt with to date. I now have confidence that my business is in good hands. I can always speak to someone when I need to and they are extremely flexible to suit my business needs.

During the Pandemic and Lockdown period we had some material changes to the way the company conducted business with work from home initiatives. As a result, the company structure changed somewhat which resulted in the phones being answered by whoever was available in the office. This was far from ideal and we needed a new solution hence starting the discussions with Sam Waslin of The Call Answering Company.After an extensive search and a few trials with other companies, we realised that what The Call Answering Company offered was a very personal and professional service, whilst still maintaining that family business ethos which suited Envirotec Limited down to the ground.The most important aspect of the service is that all calls are answered in consistent way. The triage process following the initial call answering has assured less time wasted by our employees answering calls not meant for them. Passing the call to the correct person within the business is key for us and also beneficial the caller. In addition, capturing the callers information has been an invaluable assistance in continuing the growth of Envirotec Limited and ensuring that no opportunity is missed.

The Call Answering Company provide Stead Engineering with an excellent professional service, I must also add that the cost savings attributed to The Call Answering Company makes the choice to use them a no brainer. Wouldn't hesitate to recommend them.

I have been a client with the call answering company for around a year now and i can say they have absolutely changed the way my business can run. It allows me to focus on running my business while knowing that calls do not go a miss as the call answering service keep me completely in the loop of what has come through. Thank you!

All my customers say how professional and nice the call answering company is, great service. Amazing set up, made my life easy

I would be lost without the service you provide. I get call logs as they happen and also weekly summaries to remind me. You give my clients a friendly point of contact when I'm busy with day to day work.