Dulux Decorator Centre

Anne has been a lifesaver here and really helped me out when ordered online to click and collect and when ive been in store.

Full product range, almost spoilt for choice but friendly, helpful staff offered sound advice.

Im so impressed with the level of customer service in this store. Ann Sue and Paul go beyond to help guide you in getting the right products. Im not a experienced in paint buying. This trio are certainly a credit to Dulux. Will highly recommend this store others

Excellent service,advice and extremely helpful.

Great service staff were very friendly

I made my first trip about a week ago to this store, as it late opening hours, even though I live some distance away. I was met by Sue who helped me choose and buy my paints. She was very knowledgeable and went out of her way by taking time to explain everything and the promotions they had on them. She was friendly, professional and very approachable. My second trip, a week later happened when I needed some more paint of same colour mix. I originally went to a local Dulux Centre in Walsall where I just wasted my time as they said they cant get the same mix and had to go to the original store. That was another 25 minutes trip to Bilston. But I was so glad I went there. This time Paul jumped straight away into action. He also was very knowledgeable and went on to explain that the stores are linked via wifi so the same mix can be provided by any store. Clearly I felt I didnt need to go all that way to Bilston as Walsall should have been able to meet my needs. But Iam glad i did and will go there again and again. Both Sue and Paul are very customer focused and deliver an Excellent Professional Service. Thank you both. I think other stores could learn a lot from you both in delivering top class customer experience.

Very helpful staff.

Excellent service.... I previously visited the centre a Great bridge which closed some time ago and received excellent service from the team headed up by Paul, never got a chance to thank them all for the good customer service and support... It was so good popping into the Bilston store and seeing a familiar face and again receiving excellent customer service, advice and knowledge of products was really helpful, I had the colour mixed which looks super.. worth a visit, thank you Paul and team