Gumus
38 Reviews
- Friday10:30 AM–4:45 PM
- Saturday10:30 AM–4:45 PM
- Sunday10:30 AM–6 PM
- MondayClosed
- Tuesday10:30 AM–4:45 PM
- Wednesday10:30 AM–4:45 PM
- Thursday10:30 AM–4:45 PM
About the Business
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Contacts
Hours
- Friday10:30 AM–4:45 PM
- Saturday10:30 AM–4:45 PM
- Sunday10:30 AM–6 PM
- MondayClosed
- Tuesday10:30 AM–4:45 PM
- Wednesday10:30 AM–4:45 PM
- Thursday10:30 AM–4:45 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Transgender safe space
- Identifies as women-owned
- Repair services
Recommended Reviews
YASMIN SINDHU
08.03.2024
Gumus
Hilda is a true professional and a lovely person , she took a look at my opal stone which had fallen out and bent diamond 9 carat gold ring and gave me hope that she can make it perfect , and true to her word she has and at a very reasonable cost too. Today it's been over a year now and I'm wearing my ring and sending all my love and blessings to Hilda for making me so happy.Thank you Hilda.
Sophie Owen
05.02.2024
Gumus
Very poor customer service.I trusted the lady who works here , Hilda, with my grandmas ring that needed fixing and she has had it for over 5 weeks now and I’m still yet to get even a quote. I’ve called twice in that time for updates as Hilda failed to contact me when she said she would. I have no trust in this service and have been spoken to very rudely. I’ve even been asked not to contact the shop anymore despite them still having my ring ! I will not be returning nor recommending to anyone.
mum Sands
18.01.2024
Gumus
Yet another fantastic experience at gumus jewellery shop. My engagement ring I took to four very well established jewelers as I had lost a diamond. Due to the style of the diamonds they all told me that they would have to replace all the diamonds which I seriously couldn't afford. I took the ring to gumus and a most wonderful lady Hilda gave me far more professional service and was able to advise me with cost repair time etc.My husband has just popped into to repair a watch strap and clearly the service Hilda provided is always second to none.We highly appreciate your store and would recommend without a second thoughtThank you
Shelagh Skinnard
04.01.2024
Gumus
I was very impressed with their attention to detail over fitting a new watch strap and battery for my treasured watch at a very reasonable price.Thank you Gumus Jewellers for your expertise and helpfulness.
Sebastian Marwood
02.01.2024
Gumus
Always a pleasure to be attended to by the lovely and very attractive Hilda. She’s always done a fantastic job on my watches when they have needed repair or adjustments. Great service!
Kimberley Clear
26.12.2023
Gumus
I took my Cartier watch in to get a new battery over the weekend and was blown away by the service. Super professional, very reasonably priced, fast turnaround and a friendly service. Would absolutely recommend this jewellers to anyone. I will definitely be returning.
Joshua Westmore
22.12.2023
Gumus
Gumus is an absolutely fantastic example of what a modern day jewellery shop should be. Popped into the store for a quick inquiry in regards to getting my ring resized fast forward a few weeks and upon collection I even discovered that they had polished it for me as part of the service (which wasn't even discussed). Hilda is an astounding jeweller, your pieces could not be in safer hands.
christine leung
22.12.2023
Gumus
Had my PLATINUM ring extended here. They called me mid fixing saying they needed to use more platinum and needed extta charge. Only just found out that THEY USED SILVER and had the cheek to charge me even more for conning me. Absolutely disgusting business. DO NOT TRUST THEM
Alex Lewis
21.12.2023
Gumus
Went in to replace a watch battery and I was very impressed with the service. Not only was the watch battery replaced, the owner also polished and cleaned my watch. They also tested the watch's waterproofing and provided a thorough explanation.
Natalie Kingsley
18.12.2023
Gumus
Fantastic service. Have been using this shop for many years. Had a very sentimental bracelet fixed and polished, service was super quick and reasonably priced. Highly recommend!
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Map
21B Victoria Rd, Surbiton KT6 4JZ
Gumus