American Pizza & Fish Bar

We have just recently tonight ordered from here after a long spell yet again as received not only wrong ordered items but items missing as well. When we ring up we get fobbed off with excuses. We can say we won't be ordering from these again. They used to be quite popular but have gone to the dogs. With no care in their so called customer service. Always next time they say with them well not anymore.

Delivery delayed 1h (2h in total)Food was tasty (chicken bacon rollo) but it was barely warm, delivery guy keeping cold drinks with hot food in delivery bag. So probably even with shorter delivery time food will not be hot.Not recommend

Ridiculously delayed and barely any information. Every time we called they assured us it was 'just a few minutes'. If they'd just admit they had no idea we would have ee cancelled and got something fromm the pub. I strongly advise anyone not to waste their time!

Used to love this takeaway, pizza, burgers, fish and chips it was brilliant. The pizza was our favourite because of the cheeseburger crust. They always arrived on time, they always gave us what we ordered and it was perfecto.A month or two ago we stopped having sauce turn up with our pizza. OK, fair enough, they stopped doing it. Then they started getting later and later. OK, the food was worth it. Then the food started arriving wrong. One or two orders, human error it happens...but then it happened more often. The pie we ordered didn't turn up, we waited hours.I ordered a pizza at 3pm for a 7:30pm delivery, 9:30pm and four phone calls later...the delivery driver arrived while I was ringing so I went out to meet him...disconnected my call to the pizza place, to see the delivery drivers phone light up with the number I was ringing. Then he said: I've just arrived. So they were blatantly ignoring my number then. Ordered two same pizzas and one different, got three of the same. Rang up to inform them, was told they'd do my next pizza free. Ordered another through Just Eat and put a note reminding them of their promise, for them to cancel the order and never pick up to me again.I don't know if they're still operating but from what used to be our favourite takeaway to the shambolic mess it became...I think new management needs to come in and sort it out.

Orderd two pizzas and two bottles of coke. Took an hour and half to deliver. Which the order was all wrong. I rang them and told them and they said they'll deliver the right order. Two hours later and it finally arrived at 12:15am, and wanted to recharge me for the drinks what I orderd the first time and paid for.

AVOID!!!! made an order via JustEat at 18:30, it’s now 21:45 and there’s no sign of our order. We rang up 20+ times for them not to answer. When they eventually answered we were told “it’s on its way I promise”…. 3hrs 15 and there’s 8 people massively disappointed.AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Discusting service, discusting food. Order was 1 hour 20 minutes late, food was really poor quality. On contacting the store I was told I would not get a refund not even a partial one. Didn't even get an apology. Pathetic excuse for a business and terrible customer service. Do not order from them. Friends have said similar things about them

food was 2 hours and 20mins to arrive (expected to arrive at 8 30, arrived at 9.20pm) then an item was missing and wrong pizza. When I called they said food would be 15mins and they were really busy. maybe extend the wait times on Just eat to give people an idea its busy and there will be a longer wait than usual? then no apology when delivered. cheers

We ordered from here when we were drunk and even then and even then it wasn’t fit for consumption. I reckon it’s only a matter of time before the FDA ask you to remove American from your name on grounds of slander. The chicken was barely cooked in the middle, the bacon was burnt and yet somehow still oinking. Even the drinks, literally the LEAST involved part of the process, were wrong. The chips were beige, anaemic, and somehow at times were completely hollow. And the amount of onion in the salad- Oh my god. We chugged vodka straight from the bottle and even then we could not weather the Onion Attack. I have spared a star because the food was at least warm, and the delivery man was kind enough to spare us 50p.

Food arrived 50 minutes late. HOWEVER, the delivery driver was very apologetic and when it did arrive it was piping hot, wasn’t greasy like a lot of takeaway shops and was very good. The food made up for the long wait.