Teleperformance UK - Newry

I had worked at Teleperformance for 6 months and in that time I had; Developed first class customer service skill and a full knowlage of the campaign in which I was part of due to the outstanding training services provided along with personal & team targets which made me let my see what I had to improve on.Take it from me. Before I joined I was shy and barley able to speak and after I have been there my confidence has been increased and I’m no longer that shy guy I was.

Great place to work very friendly people

I tried for the job there and didn't get when they made me feel very uncomfortable during the interview and when I asked to leave they were like no we haven't finished your mock interview so a few weeks go by and told me I didn't get it in a high and mighty attitude by saying you nearly got the job but you missed out by 3 points and you refered yourself in the third person so how does I can't do this" mean third person it's not even."

Friendly but security conscious

Used to be a floorwalker there. Between study time I was floorwalker for telep performance at the setanta sports campaign.

Current employee working on the NHSBT campaign which has since been moved to work at home. This is my third spell with TP and by far my most enjoyable (Sainsbury's and Eon where my previous two). I've had incredible support from all of my fellow colleagues, TL's and CCM's on the campaign which after almost 2 years now has allowed me to progress a little through the campaign.First off, don't listen to the moaners in the review section. Every campaign is different and everyone will have their own experiences of working here. You will deal with complaints, but you will spend far more of your time mingling with all the lovely customers (or in my case, donors) than anything else. If you come into TP with a 'can do' attitude and a willingness to learn then you will have a great time here and meet lots of amazing people who will be your besties for life.But if you're come in with a 'minimum wage, minimum effort' kind of attitude, or have no intention of trying to help your team or progress in anyway, then this job isn't for you and that will be the case for the 9/10 people who rate TP one star on the reviews. Long story short, you wont last very long.So don't be put off. The customer service experience you'll gain from working here is invaluable, especially call centre customer service which will score you additional brownie points with future employers in all kinds of career paths. If you can spend 6 months in a call centre, you can handle anything.

Applied for a job here and don't think it was very fair. Another girl in the interview knew the woman that was doing the interviews and was told the answers to the scenarios and the questions.

Beware of the wolves in sheeps clothing

Rude and undertrained staff. I hope to have no more experience with this company.

I started working for TP on the NHS campaign which by far is one of the best campaigns as that got shut down I got moved to eBay campaign and ever since then it went all down hill. Due to some personal issues I requested my contract to by part time however 2 months after putting the request was still in the same boat ‘waiting for an update from planning’ only to find out by TL at the time never put the request through and the same thing happened with my wages got underpaid and 2 months still haven’t received what I am owed all because of the TL not putting the request in. Good place to work from home however the management on eBay I’ve had a terrible experience with them.