First Bus Depot

Extremely poor service to Halifax. Buses never come on time. Today, I lost my job because I couldn't get there by time. Very very very poor service. Shame on you.

Never on time, you wait more than 30 mins for any bus, then a bus turns up saying “Not in service”Then you have to wait for another 30mins.They have made a routine. Customer getting late from work or anywhere they don’t care.Poorly designed routes ans their timetables.You set off one hour early for 3 miles distance and still you are late.Worse service than in underdeveloped countries.

630 Service. What a joke. On a regular basis the 630 Tyersal bus never appears. One missing for many hours on Friday = 40 min wait. Saturday the same during the morning, afternoon seems to have had no bus at all for hours. Try to find out anything at the Interchange and you get told, via a speaker on the wall, that there are no drivers. Waiting up to 1 1/2 hours is not my reading of a bus SERVICE. One star is over the top. it wont let you post if you don't click on !

Waited in Bradford centre for 50 minutes for a bus to buttershaw. The buses are timetabled to leave every 15 minutes but they regularly cancel after 5pm causing mayhem in rush hour for workers trying to get home

Got on some business today going to Bradford then Leeds and my girlfriend is in wheelchair some driver was very helpful but one wud not let her on bus has he said there was wheelchair on but there was no wheelchair on or pram I told him and he just shut door and off he went very disgusting

In my previous rating I gave 3 stars, however I feel they should get a 5 now, always striding to make passenger comfort a main priority with the equipment they have, their drivers are friendly and helpfull most of the time and recently, they have been very punctual vast improvement from before! Keep up the good work!

618 at 15:28, Need to teach your driver some sort of manners, the way he spoke to my 13 year old daughter cause she couldn’t hear him threw the plastic shield not happy at all. other then today had no problems with the drivers.

I nearly got crushed whilst walking on a pavement by one of the buses from this company nearly a year ago. The bus driver failed to assess the tail swing of the bus correctly when turning around a tight corner. Anyone who has a license to drive a large vehicle receives extensive training in this specific skill. Anyway, as the bus turned, the rear of the bus blocked the footpath and continued to narrow the gap between bus and wall of the building next to the pavement.I was walking on the footpath and realising that the bus was closing in towards the wall and the driver probably couldn't see me (similar situation to blind spot when driving) quickly retreated. When I had moved away and looked back, I saw that the bus had blocked a large part of the footpath, including where I had been walking, leaving around a 40cm gap between bus and wall.Anyway, this all took place directly in front of CCTV. I complained to Bradford Council first, informing them by email that I had seen this happen before when I had been further down the road. They appeared to be uninterested and said to complain to the bus company.So, I complained to First Bus by email and they said sorry.Anyway, today at around 3.10pm, I saw the 616 bus driving over the same part of the pavement again, this time the front of the bus blocking the pavement. The bus driver braked quite abruptly, appeared to hesitate and then continued to drive again, still blocking the pavement. This time, I saw that there was a small child, around 6-8yrs old walking up the pavement straight after the bus had moved off and on to the road after turning the corner.

686 Bradford to brighouse and vice versa constantly cancelled this service seems to be picked on. Not only that sometimes 2 are cancelled in a row. Sooner first buses is put in public hands the better.

614 service Shipley to Thackley.On an evening the service turning to awful. 50/50 chance bus is either there, seriously late, or cancelled.Now happy to walk home. Hope it hurts First, and the council if they are subsidising a joke service.