The Mana House

Never buy from this shop they took my money and never sent my order. They will offer you free gifts for the delays to drag out the order so PayPal cannot help you with a refund when Mana house don't.

Extremely disappointed with the customer service. I paid for an item that showed as in stock on the website. After waiting for some time nothing was delivered. I ring and ring and noone ever seems to pick up the phone. Eventually they called me back and explained they have taken the money for the order but they don't have the stock. I find this practice to be rather scummy but he did offer me a refund or an alternative. I asked for the refund and figured ok that's that". I waited a week and I noticed the money wasn't in my account so I emailed and called and called again. Eventually they called me back and I asked if my refund was processed or not. The person said "no we can do that now for you". That really irritated me

The perfect nerd spot to go and chill, chat, play and have a few drinks. Prices are reasonable and staff are very accommodating and friendly. Bristol needs this place, support it!

Absolutely fantastic space for all customers who are interesting in gaming of any types. Extremely inclusive and do unbelievable food. Highly recommend!!

Used to go here before the pandemic and now it's re-opened with the same sense of community and care for games. Wonderful and personable service by both the bar and the kitchen. Spent an entire afternoon here easily.

I don’t know where to even start on this place… I’ve been three times and it’s already becoming my favourite place in Bristol and I’m hoping it becomes like a second home.The tables are incredibly well priced at £2 per person, per hour for either board games, TTRPGS, or wargaming. And that includes dice, terrain, tape measure, and proper tabletops for the wargaming. And they have a great selection of board games if you go that route including the Darksouls board game (I’m yet to go for the rpg experience).They have an ongoing d&d campaign as well as intro sessions every Sunday if you want to get into it but don’t know where to start or don’t have a group.The staff are absolutely incredible. Rare to find service like it! Always smiling, really knowledgeable, and I spent the best part of half an hour today while it was quiet chatting to the barman and the chef after they let me try their excellently spicy hot sauce. Given that today was my only third time in (and I was only in briefly to pick up some miniature paint) to be treated so warmly really was above and beyond.And speaking of the chef, the food is mouthwatering. Nachos: delicious (and all homemade), burgers: beautiful, and huge! The fries are amazing, the chicken is amazing. Everything I’ve eaten I’ve loved. And almost the entire menu is either gluten free or has a gluten free option (the gf burger buns were delicious as well). It’s a small menu but it pays off because everything is done brilliantly!As I said I’m very much intending to make this a regular part of my life, and with the price of the gaming tables, the taste of the food, and the excellent hospitality I would be stupid not to!10/10 all round!!!(More photos to come following my next trip!)

So I ordered a deck of Warhammer collectors edition cards back in October in which straight off the bat I had massive issues from them asking for more money due to stock shortages to lack of communication on what was happening I finally got a hold of Oliver Dent on a roughly biweekly basis for any updates on my order we later concluded that due to the Mail strikes it was lost in storage and a reclaim form by the company was made in which I was assured I would hear from them after the Christmas holiday and some bonus compensation would be received and I can attempt to contact if necessary. Fast forward to today I have not received I single word, not for lack of trying, I have emailed, Instagrammed, Facebook messaged, called ect. My partner managed to get ahold only for them to claim my order was FUFILLED then stopped replying. If zero was an option I would I wanted these cards badly and didn’t want a refund but it looks like they won’t help me so until I can get a number to talk to someone all I can do is warn people against them. I feel scammed and cheated out of my money.

Incredibly fast and reliable online single CTG service, one of the best experiences I've had and will certainly be using them again. The cars received were all equal or better quality than described and were delivered the day after ordering despite only paying standard delivery. Thanks!

Hesitated to leave a negative review last year, as I wanted to give them some allowances for pandemic-related issues. But after some assurances made at the time, have found Mana House's service to be uncommunicative, expensive, and I suspect deceptive – an order was unfulfilled, and when I was invited to repeat the order, they had pushed the prices of the items up. Don't purchase from them.