The Hawthorns Braintree

The Hawthorns has a lovely atmosphere. Lots of activities going on and a cheerful hum of conversations in the coffee lounge. Last week when I visited the Hawthorns I overheard several residents saying how good the staff is and that they couldn't do more to make their life pleasant. I agree that the management and staff work very hard at maintaining a high standard of comfort and efficiency.

Mum’s been at the Hawthorns for 2 years now, prior to COVID she was really bubbly and independently lived alone, like others this period really affected her and she struggled. She is so happy at the Hawthorns, she can interact with others and join in with the activities if she wishes . The activities are very varied, trips out, cocktail nights, singers, tea dances, exercise clases, health and well-being events to name a few! You still live independently and only partake if you want, she is so sociable that it’s ideal. There were no facilities that compared in the area she lived in so it was a risk to move her, absolutely no reason to worry. The team are fantastic, Sandra and Paul are superb managers and make sure everybody is well looked after. We visited for our annual Christmas dinner again this year in the private dinning with the family and mum’s closet friends, food as always was fabulous and the team very welcoming. This alternative option of retirement living really does provide an opportunity to live life still, had mum not come here and she had struggled on her own or lived with us she would have probably deteriorated rapidly. You know they are safe, fed and well cared for. If you want to stay in their apartment you can or for mums friends that visit from far away stay in the guest accommodation, you can visit anytime and participate in activities too. Thank you Hawthorns, be very proud of what you all do! It’s a very special option for your loved ones, I feel so comfortable she is somewhere she is content and happy xx

Mum now been there for 6 months and is a different person! Much more spirited, happy, content, and looking much better too. Staff and service are superb, such a comfort for our family to know mum's being looked after and is fed. She's changed from being insular, isolated and lonely to a member of a thriving community - eating very well every day and being cared for by a team that really know how to care. So pleased we found the Hawthorns!

By far the most positive work environment I've worked in - I feel well supported, encouraged and valued. Such a warm and friendly atmosphere throughout - great team of people.

Lovely retirement village my dear dear friend loves it here her studio flat is very spacious with lots of cupboard space with the building is a hair salon games room cinema room therapy room restaurant lounge coffee lounge lovely gardens well done

2wks ago I visited with my son & daughter-in-law. After a very pleasant lunch we had a guided tour of The Hawthorns by Michaela. It really was a fantastic experience. I couldn't believe it. When you enter the reception area it's like going into an hotel. No smell of cabbage/cooking/urine" that one can normally associate with elderly living. Exquisitely furnished. A lovely

I am a regular visitor to The Hawthorns and its always a pleasurable experience.Staff are friendly and always ready to help.Paul and Sandra's meticulous management ensures it runs like clockwork with a relaxing atmosphere. Residents requirements are top priority and nothing is too much trouble.Highly recommend

Really enjoy working at the Hawthorns, the residents and staff are wonderful.

I am my stepmother’s only relative and when my father died we found The Hawthorns and it was the best decision ever. She has lived there for 7 years and I have no doubt that it has extended her life and given her care, comfort and companionship she could never have received had she been living alone. My wife and I have been frequent visitors, joining my stepmother for dinners and taking part in the entertainments, and we have always been impressed with the quality, cleanliness and quiet calm, as well as the friendliness of the staff. This is undoubtedly directly attributable to Paul and Sandra who have managed The Hawthorns throughout this period, including during the COVID 19 episodes, with an obvious commitment to their residents – nothing has ever been too much trouble and there has always been time for them to greet me and keep me informed. When my stepmother has needed personal assistance, it has been immediately available and all of her medical needs have been accommodated with concern and compassion. I do not offer this recommendation lightly as my wife and I both work in the health services and we are only too aware that the high standards consistently achieved in The Hawthorns are not to be found everywhere. Well done and thanks to all the staff who have been working so hard to keep my stepmother and all the residents safe and well.

Great, unique retirement concept, fantastic food, very friendly and helpful staff and lovely, relaxing atmosphere, fabulous events and services! Lots of brilliant activities and trips and outings. Flexible all inclusive rental option! Beautiful grounds too.