Vision Express Opticians - Llanelli
182 Reviews
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
About the Business
Vision Express Opticians - Llanelli | Vision Express | Visit Vision Express Opticians at Llanelli, book an eye test, and receive expert advice on glasses, sunglasses and contact lenses.
Contacts
Call Us
+441554778052
Trostre Retail Park, Parc Trostre, Llanelli SA14 9UY
Hours
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Toilets
- Cash only
Recommended Reviews
Janet Greening
06.03.2024
Vision Express Opticians - Llanelli
I felt really cared for at my visit and able to ask as many questions as I wanted. Wonderful staff thank you so much.
Carwyn Richards
27.02.2024
Vision Express Opticians - Llanelli
Excellent service from all staff. The eye test undertaken by Ffion was professional with explanations at every stage.Choosing the frame was easy with plenty of choice in all price brackets.Warm and friendly service with a smile.I will return.
Iwona Wroblewicz
22.02.2024
Vision Express Opticians - Llanelli
I am very satisfied with the service l received from Vision Express Opticians.Thanks.
Paul Knowles
01.02.2024
Vision Express Opticians - Llanelli
Courteous professional staff that go that extra mile to make you feel cared for.Eye exam was comprehensive and professionally carried out, everything explained in a way that was easy to understand.No hassle to buy glasses if you didn’t want to, prescription given either way.I really can’t recommend vision express enough, I’ve tried other places but vision express, for me are hands down the best place to have your eye examination.
L8N L8N
26.01.2024
Vision Express Opticians - Llanelli
Disabled Person had an Appointment arranged for 9am at Llanelli store. We were 10 mins later due to Road closure. Tried phoning the Store to say delayed, but they didn't answer, kept ringing and ringing. When got there, a Girl with a right miserable face and attitude to match, said the Appointment was now given to someone else. I will deter everyone I know from using Vision Express.Update ... 2 weeks has passed since our Review. Completed Complaint Form with Company as the review response asked me to, and as expected, surprise surprise ... no reply. Would not touch this Company with a bargepole.
Sian Titcomb
23.01.2024
Vision Express Opticians - Llanelli
Arrived for appointment, store closed, no explanation. Despite many reminder texts prior to appointment, there was no call, email or notification of this closure. As a disabled wheelchair user who finds travel exhausting, painful and difficult, a wasted journey costs me more than just wasted time. I have since heard nothing from Vision express regarding this, no apology or attempt to rebook my appointment. I went to M&S on the off chance, got a walk in immediate appointment, and the M&S staff were amazing.Unless you are offering me the courtesy of explaining this issue or apologising to me, then I I no longer wish to have further contact with Vision Express.
Dean Rees
08.01.2024
Vision Express Opticians - Llanelli
Would like to thank all the staffThere was no hanging aroundAnd thank you for recommending the photos to the back of the eyeswell worth the cost
Meirion J
21.12.2023
Vision Express Opticians - Llanelli
Since I last posted 2 yrs ago, the standard of product and customer service have suffered. There is little or no communication, telephones are never answered, even their own customer service can't get through. I had replacement lenses and one lense kept falling out. They were uninterested and I claimed a refund!!!!
lil’ family
17.12.2023
Vision Express Opticians - Llanelli
Been waiting since August to have contact lenses. First appointment they weren’t right, second appointment the doctor had ‘misplaced’ them, third appointment they’re now out of stock. Absolutely livid. It’s now November and I’m still without my contact lenses. No apology each time and wasted my time leaving work early etc. no prior phone call to let me know they were out of stock. Moving elsewhere.
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Trostre Retail Park, Parc Trostre, Llanelli SA14 9UY
Vision Express Opticians - Llanelli