Citizens Advice Chelmsford

A valuable place. The help given here is outstanding. If your mood is one of anxiety, or anger at the many injustices in the world, this is where you get help. They foughtFor me and I won. I will use them again if I need to.

Had advice here and was well impressed by the service offered. As long as you make an appointment well in advance you should be okay. Thank you Murray for your advice and support.

The staff were nice,helpful and welcoming ..... Even if I didn't have an appointment, they were able to provide help for me and were quite helpful in answering my questions

Came here to get some help and advise.sadly I was advised they are short of staff,can't really help. Failed to met minimum expectations. All empty promise. Doesn't stop here , all this came from actual Manager.Shame !!

Zero star specially a lady called SAM , should be sacked immediately. Anyone can help me to make this recommendation to a higher level to remove her?

Great advice given.. very helpful.

Omg hard times this year , universal credit has left me broke this past few month's and have nothing for Christmas and gave them a list of debts , they made me an appointment for a debt person and a 30day holding letter to send them. They also called me today to say theyve had some donations today and someone from the food bank will drop them over Monday! How bloody nice, overwhelmed but also sad i cant buy kids presents as have to pay rent etc and the dad is a lowlife and cant work as disabled and don't get dla or anything. Sad times but no xbox etc this year kids

Absolutely gutted. The Advisor was absolutely inefficient, name is Marjina uddin. Repeating the advice again and again despite telling her that is not my enquiry. Not listened at all, she kept saying same advice she has told me 10 times already. I asked for a second opinion as I thought she may be not competent. Then a lady approached me by the name Sam Russell, told me she is a coordinator, first thing she told me that , you have to leave. How rude she is? She didn't ask me anything like what happened or nothing. Please don't visit there, not efficient, whatsoever.

I tried to telephone several times today before visiting going to your offices for the first time as you may be too busy to see me without any warning of my visit. Your phone keeps ringing and then a recorded message says unfortunately due to the high level of demand cannot take call. This means I will have to pay you a visit without prior warning.Following the review above, I visited your office and guess what they were closed until Monday, 4th January 2016 - why oh why could you not have put a voicemail over on your phones with that info -not very inspiring for an advice bureau.