Newcross Care Home - Avery Healthcare

I have been at Newcross over a year now Jenna the manager goes above and beyond for all the residents and staff she’s amazing! Nothing is ever too much trouble I recommend Newcross Care home to anybody who’s looking for their loved one to go into care either permanently or respite…the home is always clean and presentable always thanks to our housekeeping team, care staff always ensure residents needs are met to a high standard, residents have great meals provided by the kitchen staff and there is always something going on for our residents to keep busy either going out or in-house. New cross is the place to be never worked or been to another home like it!

Great place to work and we all try are best for every single resident. The residents are made to feel at home with personal touches and any concerns are noted and acted on. :)

I am a carer here at Newcross! The residents and staff at my job are great! The cuisine here is really delicious, and the staff is all extremely dedicated and compassionate. We all put in so much effort to make sure the residents receive the greatest care that we resemble a big family. The management is outstanding as well! Definitely a good idea!

My Mother in Law had been a resident since November 2020, it became necessary after it was not sustainable for the family to continue to give her 24/7 support in her own home. I can't deny it was a difficult time as we were in the throws of COVID lock downs & we were unable to visit her for sometime, but she started to gain weight and seemed to quickly settle. She has dementia which has progressed since that time, but the staff give her respectful and compassionate care. She has a lovely room with her own ornaments and photos around her. She enjoys the regular physical and until recently the craft activities too. She really enjoyed being taken out for a cream tea last week, thank you to all the staff.

Working in newcross care home has been like a home away from home with lovely colleagues whom are always ready to come to your aid , and a wonderful manager who is considerate and fair also with tasty meals from the kitchen staff.I always look forward to every of my shifts because of the wonderful residents we have xx

I am a care assistant at new Cross and its an amazing home.our manager jenna and all the staff in every department are great ,we all aim to achieve a family environment for our residents from trips out to singing and dancing there is always something going on to make there day as enjoyable as possible.

I work as a carer at Newcross care home. The manager,team leaders and other members of staff are wonderful. The home is very neat and conducive for both residents and staff. The residents are happy always...Newcross care home is second to none ..

I work at Newcross care home and i’ve been there over 7 years now. Jenna the manager is an asset to the team and goes out her way to make the residents feel at home, nothing is too much trouble. Residents and families always assert their good feedback and lovely comments. Our residents are like family to us x