Contact Centre Panel

CCP was recommended to me by a friend, and we had a fantastic experience working with them on a recent benchmarking exercise. Whilst we ultimately didn't end up switching our remote agency partner, the process with CCP was incredibly helpful in opening our eyes to what the outsourced market can offer and the digital innovation that many agencies can now provide. David and Phil were very supportive and responsive at every stage, and have been extremely generous with their time and expertise. I would not hesitate to recommend them to anyone, and they will be our go-to company for any support agency needs in future. Thank you guys!

Great experience with the team over at CCP so far - brilliant communication and they really look out for you

Over the past 6 months working for Contact Centre Panel has been nothing but pure joy. The friendly, supportive and innovative team have really made it a pleasure to work for and I can't recommend the work culture CCP holds enough.

CCP have been a solid and reliable part of my business life for over four years. Their refreshing and informal style belies a rigorous approach to making sure that their clients build beneficial partnerships with the right providers, backed up by experts in the technical aspects and human aspects of running a business. I can't speak highly enough of the CCP team.

Choosing contact centre providers (and associated services & technology) can be a bit of a minefield, even for 'old hands'. Contact Centre Panel's transparent approach and depth of insight seems to work effectively for all parties

If you are looking for a contact centre solution for your customer base and are not sure what to do and where to go, I would highly recommend Contact Centre Panel to help you with that problem. The Team who are highly knowledgeable and experienced will provide you with an open, honest view of potential solutions, guiding you through the process from beginning to end. You will wonder why you haven't used them before!

Great place to work, very supportive team. It's been a pleasure to work for such a fantastic team.

Friendly, knowledgeable, professional and supportive, the team at the CCP have been paramount at helping me to secure a European Customer Service solution to suit the needs of my business. A team to be trusted and one I would not hesitate in recommending. Dave, in particular, could not be any more accommodating and supportive. A real asset to the team.

Contact Centre Panel have extensive knowledge of the outsource sector and can can remove the challenges involved in identifying and onboarding a new supplier. They are a safe pair of hands in supporting clients find either the right contact centre or technology for their needs.