Cliveden Manor Care Home - Avery Collection

A great home with fantastic staff who go the extra mile. Activities are amazing and the whole team work closely together to make sure everyone is cared for. Would highly recommend this home...

I have worked at Cliveden Manor for almost 3 years now, I can honestly say I love my job! The support given regardless of what time of day or night it is, is like no other place I have worked at.I always feel heard and appreciated which has helped to grow my confidence in my working role and self.

My mother moved into Cliveden Manor shortly after it opened. She was beginning to struggle a bit at home, but was fiercely independent and really needed the ‘best of both worlds’ … somewhere where she could be looked after, but wouldn’t feel she was giving up her independence. We were delighted and relieved to find this with Cliveden Manor. Mum has made some lovely friends and enjoyed many of the activities on offer. She has a large, lovely room with her own things around her. One of the things we all really liked was the fact she could make herself a cup of tea in her own room when she wanted to! As a family we are just all so relieved she is safe and happy. Now mum is having more care and we have also got to know the staff; they are a fantastic team and nothing is too much trouble.

Cliveden Manor is a lovely place to work. I genuinely feel privileged to work for a company that is so professional and supportive of its staff, and to work for a company where you see investment spent on the environment and the residents' wellbeing.

A very friendly atmosphere and caring and competent staff, in immaculate accommodation. Every effort is made to make residents feel at home and involve them.

I recently visited Cliveden Manor and had a great experience. From the moment i entered the home i felt extremely welcome, i saw residents in the reception and restaurant areas enjoying themselves. There is a lovely family feeling in the home. Every person who walked passed smiled and said hello. The added bonus is that parking is plentiful and convenient! I look forward to my next visit.

Cliveden is a lovely place to work, a friendly team of staff and a vibrant atmosphere where hard work is recognised and appreciated. I feel supported in my role and finally feel I've found my career for life.

I have nothing but praise for those that work and care for the residents at Cliveden Manor. All staff from housekeeping, catering, activities, receptionists, carers and nurses have gone over and above in caring for my parents and making them feel very welcome and settled in their new home. The standard of care and nursing is of a high quality and individually tailored for each resident. There are a myriad of activities each day ranging from scrabble, poetry and local trips all to meet the residents needs. The care I have observed and experienced has allayed any anxieties I had for my parents. I cannot recommend the home more highly.

Extremely disappointing levels of care. If you are considering Cliveden Manor for a loved one, be very aware that all that glitters is not gold. High turnover of senior staff, poor communication, serious failures in the level of care provided and too many agency staff. Would recommend you look elsewhere.