Pandora Meadowhall

Natasha (upper level store) made the experience a lot easier. I was a liitle overwhelmed with the choices and he was such a help in guiding me through the process.Her own jewellery inspired me to make a further purchase!Thank you Natasha! I will come to you again.

Very friendly staff and very helpful

Manager Stacey doesn't know her staff are giving NHS discount then talks down to customers when they ask. Dont shop here!

Staff are so helpful and friendly here as with every Pandora ive visited .They give you time to decide with no pressure .I love buying my pandora gifts .Its a lovely experience .

Although I think the quality of Pandora is declining the staff in-store are always very helpful. Had to exchange a charm for the second time due to it breaking. They were very helpful and soon had it sorted for me. Lucky it's items have a good warranty on them.

Was served today by Imogen. This lady is a credit to your company. Imagen made the difficult christmas gift selection more bearable. Was super friendly, knowable and super friendly to both my kids. Fantastic lady

Pandora store upstairs in Meadowhall daughter went in as the clasp on her bracelet kept coming open told her she needed a bank statement to prove it was a Pandora bracelet she returned 20 minutes later as we found the statement she was looking for to hear a member of staff say oh she’s back again she did get the bracelet fixed after showing proof it’s not good Pandora people pay hundreds for your jewellery this needs addressing with your staff …

Bought a ring for my other half a month an a half ago online and it’s a size too small, waited till the shop reopened to swap it, made us queue for 10 minutes when there was 3 people inside as a group with only one person actually buying anything and then when we got in they told us they didn’t have the size in my other half needed so to keep checking back and see if they get some on delivery, tried to ring them multiple times and never get an answer and then went up to be told no they still don’t have the size in stock nor can I have a refund in store, not even the offer of a credit note I can take to another pandora that actually have the size in, love taking your money but make it a massive run around to get it back

This review is for the Pandora shop located downstairs next to goldsmiths. The staff were nice and helpful. But there is one lady with blonde hair, possible the manager/supervisor who looks miserable and fed up of being there. She needs sacking, or re-training on customer service, I would not allow someone like her managing my business. Stands around looking bored allowing the young lasses to do all the work. Very poor experience, wont be returning.