Fireplaces Direct - Perth

Absolutley brilliant service! Darren found a perfect stove for the corner of our room, even better than we imagined. The fitters were amazing and no mess at all, they even managed to fit the stove on our carpet. Will recommend to everyone who wants a perfect wood burning stove! Thanks again! Kirstin

We are extremely happy with our new wall mounted fire. Great service from the staff who spent time with us in making our decision. The delivery company were also first class.Would definitely recommend.Mr & Mrs Chalmers Perth

This is my lovely new fireplace from Fireplaces Direct in Perth., Excellent Customer Service from the staff from the moment I walked through the shop door. My fireplace was ordered and arrived on time. They checked it over with us then carried it to our car. You can get parked right outside or down the side streets. So easy to install by us and we are 2 non professional DIYers. I just love it and it has been so much admired by my friends and family. Thanks so much again.

I'm so pleased with my finished fireplace. After having been told by many companies that I couldn't get it centred on the chimney breast Fireplaces Direct said it could be done and i got the fireplace I had dreamed of. The fitters were amazing and I cant thank Darren, Gary & Sean enough for transforming my fireplace. Before and after pics to show the difference

We had a very good experience with Fireplaces Direct. Darren was able to explain the various types of fireplace and fires. we had a woodburning inset which we have replaced with a gas fire. We also replaced the wooden fireplace with a limestone one. The installers were great, very tidy and efficient and knew what they needed to do and we had no problems, they arrived on time and finished in one day as they indicated. we still need to redecorate but wanted to show our new fireplace.

Really pleased with our new fireplace. Fireplaces Direct were superb - from the initial consultation in their showroom, to delivery and installation a month later. Darren really took time to talk us through our options and kept us informed throughout. Installers James and Cammy were also great - very professional and helpful.

Truly great service from Darren. He tooka whole hour out of his time to show me all the options and was SO helpful and easy to talk to. He also gave me a demo of all the fires: can't get that online and, believe me, seeing it real life makes a massive difference. I checked prices online afterwards and found that Darren had given me the best deal. Even if he'd been a little bit higher, would have still bought from him due to the expertise and ongoing support.

Very friendly and professional, offering excellent advice from the initial inquiry, through to the final fitting and installing. Darren was able to answer all my questions confidently and recommend the best options available for my requirements. Sean and Gary, the fitters, used their years of expertise and knowledge to turn what was an outdated open fireplace into a modern, highly attractive feature which also throws out considerably more heat than before.

My wife and I were looking for a new open fireplace and visited a number of showrooms, including Fireplaces Direct. We had never had an open solid fuel fire before and on our first visit to the showroom Darren spent the time to explain clearly what would work well with an open fire and what would not. We were extremely grateful for Darren’s expert advice.After reviewing a number of brochures we again sought Darren’s advice on any technical issues and on the aesthetics of what we had chosen. The order was placed and delivered on time and at what we thought was a very reasonable price.We were having the fireplace fitted ourselves, but Darren was always more than happy to lend advice in regard to the fitting. The aftersales service was excellent.We love our new fireplace which is the centre-piece of our loungeWe would not hesitate to recommend Fireplaces Direct if you are in the market for a new fireplace.

Having previously purchased a gas fire a few years ago from Fireplaces Direct and been pleased with the service received, they were my go-to choice when I decided to purchase a multi-fuel stove.Initial showroom contact to installation around six weeks later went without a hitch and I was kept up to date with progress throughout.On first visit to showroom, Darren explained the pros and cons of the different types of stove i.e. wood-burning vs multi-fuel and also the benefits of free-standing versus inset stoves. A few visits and many questions later, I opted for an inset stove with limestone mantel and granite hearth.Installers Garry and Sean completed the installation a few weeks later. They turned up early, worked efficiently (and with good humour) throughout the day and completely transformed my fireplace.Overall, I am delighted with the quality of service received from Darren and the crew at Fireplaces Direct and would not hesitate to recommend them.