FUTURETECH - IT Support & Solutions

We met Kim Connor by chance and it turned out he was a Mac expert as well as Dell. In a week he up-graded both our machines...nothing was too much trouble. He was so professional and charming with it and it was a pleasure to work with him. He explained everything we had installed and we are 100% happy with the end result. Highly recommend him. Barb & Richard

My iMAC unexpectedly hit the 'terrible twos' with the verve of a recalcitrant toddler. It was not a problem often seen but Kim was not to be beaten, he rose to the challenge and made it behave itself perfectly again and I know his bill definitely didn't reflect the number of hours he worked on it. Many thanks Kim.

Like most businesses we wanted a quick response to our enquiry and subsequently a quick resolution to our problem. Kim at Futuretech answered our email quickly and came over to our site on the same day!I'm always a little wary when doing business in emergencies however I found Kim to be really knowledgable with a progressional approach and at a reasonable price.I would highly recommend Futuretech and will be using their services again

As soon as I contacted Kim replied and was helpful. He answered all my questions straight away and I received my note book within a few days. Fast easy reliable friendly service and I would highly recommend these guys totally. Definitely my goto guys from now on. Thank you so much ☺️

I cannot thank Kim enough. He took less than 48 hours to rebuild my sons gaming pc when the motherboard broke. He charged a fraction of the other quotes that I received, and gave an extremely professional, honest and friendly service. Thank you

I was given the details for this company through a Facebook comment after looking around for someone to offer computer repair during lockdown. I am so glad that their details were passed onto me because I am very happy with the service delivered by them. Initially I thought I needed a replacement part, so the computer was collected from my home address, checked for free and then advice was given on what work was required and (as I was suspecting anyway) a new computer was now required. Time was taken by the company to find the right computer for us and a computer that specifically suited our needs was found and swiftly delivered to us by hand.After delivery of the computer we had a couple of things that needed sorting out and they were handled straight away in a friendly professional manner. Everything was explained to us and fantastic communication throughout.Overall I would say great pricing, communication and customer service. I will be returning to them for any further computer assistance.

I was looking for advice on a higher spec PC for a specific requirement (Zwift cycling app & streaming), and after chatting with Kim for a few minutes I knew I'd found someone I could trust. No nonsense, listened to my requirements and explained exactly what I would get from a specification. The PC he suggested/built that I am now using has changed my experience! My previous laptop/PCs were 'off the shelf' and didn't really do the job. I now have a very powerful machine that does everything I need it to... very happy to recommend.

Kim at FUTURETECH will quickly identify and resolve any IT issues you have. He is willing to go the second mile and will not leave the premises until you as a customer are fully satisfied. Friendly and approachable. Fully recommended for all your IT needs, big or small.

Kim was so helpful. Unfortunately, the problem was a dud hard drive but Kim was able to source replacement same day and helped load up much needed Microsoft 365. Kim also helped me with my own Mac problems. Highly recommend.

Great friendly service, I can’t recommend Kim at Futuretech enough.My home computer (I’ve had it 10 years) finally gave up!Kim came round, collected it (personal service - that’s what I like) had a look at it overnight and even sent his report at 9:30pm that night.He gave me options as to what could be done as the the old one was unsalvageable melted the motherboard!I setteded on a custom build, this was completed over a couple of days after having some questions and answers explained and then delivered back to me with an explanation on how the new system worked.What can I say great service and fantastic support......Once again Thanks