Thurso Leisure Centre

Nice pool and Sauna (Dry and wet).Good staff. 17£ for 2 adults and 6 month old Baby.

I was working in the area and thought I'll tip in and get a work out. I do this all around the Highlands and this gym is maybe the best gym. For varience of machines and friendly staff it's a bench mark other gyms should be at.well done.

Enjoyed my time here, I only used the pool and sauna both were clean.

Great leisure centre. Under £7 for adult to use pool, sauna and steam room. Excellent facilities - unisex changing room with plenty of cubicles, showers.

The gym heating cooling ventilation rarely works properly, the locker room is poorly designed, but it's otherwise a great facility for a small town, with a good selection of equipment, friendly staff, and a variety of exercise classes. Good swimming pool, changing room and classes.

Went today with family. Issue with payment as booked online so I had to go and come back (booked family swim online but only charged for one person) no big deal although I was shouted at upon leaving through entrance door “hello, hello, wrong door” - this immediately got my back up. Prior to this the receptionist person was very cold, impatient and unhelpful in dealing with our issue. We seemed to be getting different treatment than others, maybe as our family is mixed race, or that my partner is English? Who knows? Was also huffing and puffing over the situation which was extremely rude. When I came back , I told the supervisor Jamie (who was excellent) that I wasn’t happy with service. Unbeknown to me my partner had also had words about her in my absence. Then, upon hearing my complaint - the reception lady (sat at end of desk) broke down in tears, and said I was rude. I asked why she was arguing with a paying customer, and then she said she was most lowly paid member of staff out of everyone …. Whilst sobbing uncontrollably. Caused a big scene and was highly embarrassing for me and my family. Really spoiled the afternoon as all my children didn’t need this and certainly didn’t expect to be blamed for her low wages - however as I’ve said Jamie offered excellent resolution by providing us extra swim time. Unfortunately won’t ever be visiting again. Highly unprofessional in respect of the receptionists rude manner, and I am from Thurso originally! Avoid - hugely costly also in comparison to other pools - although no competition up in caithness which explains the ridiculously high costs.

Visited mainly as a parent/official at swimming gala. Son enjoys competitions there. Pool clean. Changing areas clean. Staff helpful and friendly. A bit out of town but not too far.

Shocking service, working in the area looking for somewhere to pay and use while up working. Very unhelpful staff. Not allowed in because they didn’t have anyone to show me around the gym terrible service