Enterprise Car & Van Hire - Lichfield

Exceptional service from Matt and Alex. I desperately needed a car as soon as possible, and they were able to source and provide a vehicle in less than 30 minutes, despite initially not having anything available. They understood my situation, and the solution they provided went above and beyond what I expected. The process was quick, professional, and very friendly. I have already made plans to rent another vehicle from the Lichfield branch again, and if the customer service I received is representative of the wider Enterprise experience, they will have earned the company a loyal customer for life. I could not fault the experience and I am very grateful for all their help.

Having dealt with different people throughout I can honestly say the whole team are extremely helpful and friendly! Regardless of the different team members everyone was seemed fully up to date on what was happening and made the whole process a lot less stressful. I will definitely be using then again (if I need to) and would highly recommend them!

Warm welcome easy process fabulous vehicle and excellent service from both Alex's , Uzzi and James. All dealt with us professionally and efficiently. Highly recommend

Excellent customer service from Alex.I recently had my motorbike stolen so I needed a car fast with as little hassle as possible. The whole process was perfect. The car I had was in perfect condition. I had to extend the hire by a day and again Alex sorted this for me with a simple phone call.I would recommend Enterprise to anyone needing to rent a vehicle.Also thanks to Alex for listening to me moaning about people who steal bikes/cars.10/10.

Excellent communication and service. My car was off the road and I needed something for a few days. Unfortunately there weren't any cars available as lockdown was eased and there was an overwhelming demand. However, Enterprise was very good at communicating the issue and was working to resolve it. The following day they had a car and it was very quick and easy to pick it, understand the agreement and get on the road.The car was a Ford Focus. It was clean with about half a tank of fuel. Easy to drive, decent response and moderately comfortable. The handling was a little shaky and the suspension felt a bit stiff.Overall I was very please with the service and will definitely be hiring from Enterprise again.

Lovely group and went out of their way to help me when I had hurt my back to and unable to return the vehicle. They came and collected the vehicle with no hassel.

I've booked the car twice. The first time I received a call 30min before reservation that they didn't have the car I just booked. I moved it to another day and again at the very last minute I received a call they don't have the car. Absolutely disappointing experience, unhelpful staff and mees instead of a booking system. Family trip visiting from abroad was ruined.

Wow, I would just like to say how impress I was with the service and would highly recommend enterprise to all, the van I hired was perfect for what I needed it for Alex & Alex was very helpful I've given enterprise 5 stars because your the best in the business

Excellent branch of enterprise, we dealt with Brooke who was just a lovely and friendly lady, made the whole experience easy with no issues. Another gent was in the office too who was really helpful and was really friendly. All in all a great customer experience! Thanks

They got us to drive all the way there to then say we had to pay £200 deposit for a van for then day and on the phone they said they wouldn’t