Dr & Herbs

Went in for acupuncture for lower back pain. All other Chinese doctors I've visited for this previously have put needles around the area with a heat lamp then massage the area after. I've always left feeling great. This doctor put needles in my toes, hand and scalp, and placed stones under my feet then left me alone wondering when he was going to come and do my back. By the time he returned it was clear there was no time for further treatment to my back. Instead he checked areas around my body and said I have a problem with my back and he'll look at that next time. Well I'm about to move house so there won't be a next time. I needed immediate pain relief and acupuncture usually is the best pain relief. It also cost £50. That's more expensive than they charge in London! What a waste.

I would give it 0stars if I could ,the owners are greedy and simply focused on money and not interested in actually making their patients recover ,so that they can keep charging them!

Really bad service, hustling tactics, extremely poor treatments and bad hygiene. The list could go on.I booked in for acupuncture and cupping. On arrival the lady tried to sell me herbs for 2 weeks worth £100 plus some tablets. Saying I need herbs not a treatment. ??? After about 10-15 minutes trying all sales tactics on me she finally agreed to do the treatment (I should have saved myself and leave when the push sale begun). She put 4-6 needles in my lower back and left me for about 40 minutes. Came back and put cups on so lightly I didn’t feel anything, took it of within 5-8 minutes and rubbed a stone on my back for about 2 minutes. This was the most expensive waste of time I ever encountered. At the begging of the “treatment” she stared sales tactics again and same at the end and of course once again at the till - holding the pills in her hand! Rude, treating customers like idiots and ripping them of. Avoid

Really have good capsule and medicine in shop. Good customer care

Good work, the consultation was so interesting seems to have improved my symptoms. I would go again!

Sales lady was not honest in selling, she sold a product that was £15 more than other places. The following week when we went for a refund, she pretended she never saw us before, was not giving the refund via card or cash, said it needed to be a cheque that only manager can sign who conveniently was on holiday. We had to come back a week later to get the cheque refund, such an old method, and that was less than the full refund amount due to them charging for cancellation. Would strongly NOT recommend anyone to go here, there are better places available for herbal medicine and aqua puncture in luton. Very disappointed!