Lunn's the Jeweller

Amazing service. I was planning to buy a watch as a gift, we arrived and Eileen greeted us at the door, couldn’t do enough to help us looking at watches and was so knowledgeable about all the watches (and other jewellery as we were chatting). Eileen was so understanding when we struggling to make a decision on which watch and put no pressure on us to purchase anything. She gave us all the info we needed and her contact details so that she could answer any more questions and let us take photos of the watches on his arm. When I returned to purchase the watch we had decided on Eileen and the other staff were again so lovely and the whole experience couldn’t be faulted.

I had a lovely experience while in buying a present for my husband. All the staff members were very welcoming particularly Eileen who I dealt with. She was extremely helpful and knowledgeable.

So I recently went to Lunns to look at engagement rings. I have to thank Eileen for her help in this process, she has made it so enjoyable. Her warm and friendly attitude put me at ease when picking. The quality of rings is amazing its like the diamonds are full of life. The variety was a lot to choose from but again Eileen helped me narrow it down to one. Her patience during my visits from picking the ring to taking it home made me feel confident in my choice. The incredible service from the complimentary coffee, champagne, gifts and photos where not expected and made the experience more personalised. Thank you for everything.

I bought an engagement ring here just before Christmas and as I walked in I did not have a clue what I wanted. Eileen was a fantastic help, she gave me great advice and information throughout the entire process. She was extremely pleasant and patient and made it very easy to choose. Would definitely recommend going here if considering to buy an engagement ring.

This is a belated review however my experience at Lunn's in Derry was brilliant. I purchased a gents Tag Heuer aquaracer and had the pleasure of being assisted by Eileen. This was the first time I had purchased an automatic watch as I have previously owned quartz, Eileen's knowledge of watches and customer service were exceptional on the day, will be back in the future. Thank you.

My Fiancé and I had the pleasure of purchasing my engagement ring here. Eileen made is feel so special and made the entire experience spectacular. I felt like a true bride to-be. We were shown an array of different rings and she answered every band we wanted. We got our photo taken on the day and framed, a glass of bubbly and a beautiful jewellery box and all. I couldn't recommend Lunn's and Eileen in particular any more.Thank you for an amazing ring.

We went to Lunns on Monday for our engagement ring and we were looked after by Eileen, who made our special occasion even better! On arrival, we were offered champagne or coffees, we were reassured about the sanitation of the jewellery, and feel very safe throughout our visit! Eileen showed us a number of beautiful rings, and provided us with information and reassurance about the craftsmanship and diamond that we were purchasing! It was an amazing experience, and we were lucky enough to find my forever ring! Eileen made us feel very special and all the staff congratulated us on our engagement! The presentation of the ring was outstanding, and we even received a framed picture of us which will forever remind us of our special day! Thank you to Eileen and all the staff for your outstanding service, and we will see you all again when it’s time for our wedding bands :)

Eileen took excellent care of me as I purchased a piece of jewelry to celebrate my holidays in Ireland. Very professional and had all documents to ensure I was making a safe and legitimate purchase. It would be a pleasure to do business with them again.

We went here to Lunne's in Shipquay Street in L/derry to get my engagement ring and I really can't recommend Lunn's jewellers highly enough, from the moment you walk in you are made so welcome and made feel so special.The way the staff treat you is second to none. We had Hannah that works there dealing with us and she's such a lovely girl and knows her stuff and goes out of her way to really help. The other staff in there bought us coffee with delicious cupcakes.Can't wait to get back when we have decided a date for our wedding to buy our wedding rings.